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cant download 360 shot3342

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Radie842 private msg quote post Address this user
I cant download the 360 picture from the workshop anymore. Anyone else having this issue?
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Queen_City_3D private msg quote post Address this user
Correct me if I'm wrong... but you never could download the 360 picture. All you could do was take a snapshot from within the 360 and add it to the highlight reel... isn't that right?

Or what do you mean by downloading a 360 picture?
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achabot private msg quote post Address this user
That is absolutely correct and it's insane and ridiculous that we can't download the 360 degree photos from a camera that we pay that much money for. I will never understand it. and honestly, I'm pretty surprised that a lot more people aren't very upset about it.
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frstbubble private msg quote post Address this user
@achabot Oh But there are many that are very upset.

There was a site we could download them from but Matterport "patched" that hole, sent a cease and desist letter to the third party developer, and prevented us from being able to do that. They claimed it was against their terms of service.
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grmngrl private msg quote post Address this user
@achabot I am highly pissed about it!
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grmngrl private msg quote post Address this user
@Radie842 how where you able to do it before?
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Chemistrydoc private msg quote post Address this user
OK, correct me if I'm wrong. What I've done is to take the snapshot from the 360 view and then located the photo on the Assets Tab under Snapshots. It then gives the option to download or use as start location. They download fine for me this way. Or am I missing something?
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Chemistrydoc private msg quote post Address this user
Here's an example from a scan last Saturday:
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Radie842 private msg quote post Address this user
I maybe wrong. I have to check my downloads. I thought I downloaded one that worked.
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frstbubble private msg quote post Address this user
I don't think they are talking about downloading the 360 sphere or complete panoramic shot. Not just one area of it.
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achabot private msg quote post Address this user
It's a 360 degree camera that we cannot export 360 degree photos from.
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