Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
View Map Full Screen
Last 30 Days: 105,732 Page Views | 11,810 Visitors | 89 New Members
WGAN Knowledge Base | Total Posts: 48,106  |  Total Topics: 6,729
3,961 WGAN Members in 110 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
Magical Matterport Mashups with Tosolini
Productions Founder Paolo @Tosolini
WGAN-TV: Coming Up
Live Event Coverage
Wednesday and Thursday
30-31 May 2018
Join Virtual Studio Audience WGAN-TV Program Schedule | Need Help? | All Videos
Basic
Member
DouglasMeyers private msg quote post Address this user
So I had a failed upload and now it's been over 6hrs still re-uploading ???
165 spins... my 223 spins did not take this long ???
Post 1 IP   flag post
ArchimedStudio private msg quote post Address this user
are you talking about uploading (data going out of the Ipad) or computing/converting (waiting for Matterport to send back the link).
If it's stuck on the uploading part, I would try to restart the app (and maybe even the ipad). It shouldn't take longer than a few minutes.

On larger scans (165 is a large scan), 6-7H is about a good average to receive the link back from Matterport.
I don't know what can cause longer delays (larger number of scans coming in at the same time maybe?).

Be patient, and good luck!

Matt
Post 2 IP   flag post
Basic
Member
DouglasMeyers private msg quote post Address this user
It the Matterport side yes...Ok will be patient.
Post 3 IP   flag post
Forum Founder DanSmigrod private msg quote post Address this user
@DouglasMeyers

FYI ...

14 hours for us to receive our successfully processed 263 scan model today. It finished about 4:30 pm EDT (13 August 2016).

Dan
Post 4 IP   flag post
48647 4 4
destitute