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schematics not appearing on link sent to us1730

Dalivingston private msg quote post Address this user
We received the link saying schematics are ready and press button to access. But what comes up is a tour.

thoughts?
Post 1 • IP   flag post
Standard
Member
josephthomp private msg quote post Address this user
I would email Matterport. I ordered one the other day and the button came up but it didn't do anything when clicked. I emailed and they just sent as an attachment. I think they are having some technical issues and getting those worked through.
Post 2 • IP   flag post
Dalivingston private msg quote post Address this user
OK,


The link they sent saying the floor plan was ready didn't have a button link to the scan, but if you logged into your portal and look at your scan there is a button top right over the scan that says "download floorplan".

In case anyone else runs into this.
Post 3 • IP   flag post
Dalivingston private msg quote post Address this user
have to remember not to look for things on the ipad ...duh
Post 4 • IP   flag post
38915 4 4
destitute