Source: 20 Shocking Sales Stats That Will Change How You Sell

Source: 20 Shocking Sales Stats That Will Change How You Sell

Hi All,

How long does it take you to respond to a request - voicemail or email – for price and availability?

If you are not responding within minutes, you may be missing out on business.

Have you ever followed up and the Client said, thank you, but I am all set?


Statistically, if you not the first Matterport Service Provider to respond to a request for price and availability, you are too late.

What is your Standard Operating Procedure (SOP) about responding to in-bound leads? How? And, How long?

Here is a related discussion:

Advice on finding using virtual Assistant
Do you use a live operator to take messages?



P.S. Quote:
Originally Posted by @Snap
A positive first impression is paramount with initial contact and will set the tone for the clients’ overall experience.

Originally Posted by @Snap
My operators place orders too. I have an online order form for residential real estate that they fill out with the client which is pretty straight forward and are instructed to take a message for commercial work, inquiries or any other calls. I get the order in a confirmation email in between jobs and try to contact them ASAP with availability. Saves me a lot of time lost over the phone.