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3603D ShowcasebugPro2Safari

How Do I get Safari NOT' to blow out Tours?6355

advancedhdr private msg quote post Address this user
Does anyone know how to correct SAFARI browser for MP tours?

Being a Mac guy, I kinda do everything Mac. For Safari to Siri, iPad to IOS.

I have always used Safari. As I type this, I am using Version 11.0.3 (13604.5.6)

When I open a space, it seems that Matterport is BLOWN OUT or Bleached!!!

IS MATTERPORT AWARE OF THIS??

However, when comparing to Firefox or Chrome, it looks great!!!

Here is an exterior shot taken in sunlight against very light travertine.
( snap shot borrowed from one of Harlan tours with lots of WHITE MARBLE or TRAVERTINE )

FIREFOX - LOOKS AWESOME!!



SAFARI:



FIREFOX - LOOKS AWESOME!!



SAFARI:

Post 1 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@advancedhdr

Does this help?

We Get Around Network Forum discussion ...

Alert for Safari Users|Burnt white showcase
Bad Image Quality in Showcase - all models

Both of the above WGAN Forum discussions were started by @LeventeSolczi

Best,

Dan
Post 2 IP   flag post
immersivespaces private msg quote post Address this user
I actually contacted Apple about this a while ago after about a week of back and forth with Matterport... Apple support said it has to do with the image encoding done by Matterport that renders wrong when it is read into WebGL. It is a Matterport issue according to them, but when you contact Matterport they blame Apple. Translation: Nothing is being done on either side.
Post 3 IP   flag post
Basic
Member
HarlanHambright private msg quote post Address this user
Safari on Left, Chrome on right. No difference.
Post 4 IP   flag post
Helen private msg quote post Address this user
On my Mac Book with safari tours are fine. On my iMac tours are blown out?
Post 5 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Metroplex360
Because I think I can fix it.

Please send me a screen capture that shows the tour too bright ...
Post 6 IP   flag post
3rd Party
Service
Metroplex360 private msg quote post Address this user
The problem is with Safari 11.0.2. SketchFab are also experiencing it. It is an Apple bug -- however, I think I know a fix that will at least make it tolerable... working on it.
Post 7 IP   flag post
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