Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
Now Available In Georgia
Coming Soon Across the USA
Photographer? Join Free! Register Now
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join Free! Register Now
Last 30 Days: 49,830 Page Views | 10,808 Visitors | 83 New Members
WGAN Knowledge Base | Total Posts: 51,376  |  Total Topics: 7,414
4,244 WGAN Members in 117 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
WP3D Models WordPress Plugin Developer Ross
Peterson and MPEmbed Developer Chris Hickman
We Get Around Network Instant Booking Service  |  Powered by KoaWare
Photographer? Join Free! Register Here  |  Coming Soon Across the USA
Capture AppCrashingScanning

Matterport Capture App V 2.45732

Max_Sodomovskiy private msg quote post Address this user
Hello everybody! Who has already updated? Everything is working? No problems?
Post 1 IP   flag post
WGAN Forum Founder DanSmigrod private msg quote post Address this user


Thanks for noticing the updated Matterport Capture App V2.4 ....

We usually wait before installing, unless there is something "new" that matters to us.

I am posting these details for those that want to know what is new in Matterport Capture App V2.4 released Monday, 6 November 2017.



My highlights in Bold


What's New in Version 2.4

French, German and Spanish: If you operate your iPad in one of these languages, Capture will switch to present localized content.

Visual (Assisted) Alignment for empty and repetitive spaces. Scanning empty and repetitive spaces such as offices, warehouses, auditoriums, long halls, gymnasiums, etc. can be difficult. This feature helps you to reduce misalignments in these tricky spaces. First, tape unique markers (also known as "AprilTags" to walls in the space. Second, turn on the toggle in the Capture app settings. The Capture app will look for these markers during scanning and use them if they are there.

Learn more and download printable markers [here].

Sorting: make it easier to find what you're looking for in your list of jobs.

Firmware notifications: Improve awareness of new camera firmware builds. In multi-camera scenarios, make it clear which cameras are up to date and which are not.

Low storage warnings: Improve low storage warnings so that you have more time to free up space.

Enhanced organizational support: help you more easily manage multiple account relationships, minimize the chance of uploading to the wrong customer account.

Performance improvements on iPads with 2GB and 1GB of RAM

Fixes crashes and other bugs


This is the last major release for very old 32-bit iPads. If you cannot install iOS11 on an iPad, then it uses the older 32-bit architecture.
Post 2 IP   flag post
3rd Party
Metroplex360 private msg quote post Address this user
For anyone in the United States -- On Saturday, Nov 11th, Sams Club will be having a fantastic sale on newer iPad Models.

I would highly recommend purchasing an iPad Pro to be ready for whatever new features Matterport has in store. It seems unlikely that Matterport would be ending support for 32-bit iPads unless they NEEDED to.
Post 3 IP   flag post
pixelray private msg quote post Address this user
For what it's worth in the last week I have had multiple crashes while scanning. Same thing keeps happening where the transfer process gets stuck and I can't do anything. I have to close app and restart it. But when capture app restarts it says it is fixing the model. Then, I get back to my model where most if not all of my markings of windows, mirrors And my trimmings are all gone and I have had to redo them. Very annoying. Just today, I had 3 crashes on one job. I will most certainly be doing the update later tonight hoping it fixes this problem that recently just started happening.
Post 4 IP   flag post
WGAN Forum Founder DanSmigrod private msg quote post Address this user

For clarification, are you running Matterport Capture App V2.4?


Post 5 IP   flag post
pixelray private msg quote post Address this user
Negative - I am running 2.3. About to update tonight due to these recent issues. Hope it solves them.
Post 6 IP   flag post
51979 6 6