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'Crashing' Topics

TitleAuthorPostsLast Post
Urgent: Matterport Capture App update 4.0.2 crashing BenAdgie 16 12 daysRichardStanton (201): @dave3d, this is partly due to some users using the TestFlight builds for an early perspective (good or bad) on the next coming release. To @lilnitsch's point though, it looks like the *beta* builds are being merged into the production branch very quickly. We had 5 scans lost to the same defect you encountered but were specifically testing beta to confirm that the fix worked and did not in fact cause more data corruption. I did not think that...
Question of the Day: Updated Matterport Capture App causing Pro2 Crashing? DanSmigrod 10 2 monthsGarnetwest (221): I tried to hold off on the update before my scan jobs today. Unfortunately the Capture App updated on its own to 4.0.0 That said, I didn't have any issues with either the App or the Camera all day. No crashes, no alignment issues, no upload issues. I'm using a iPad (6th Gen.) with 128 GB. I have NOT updated the firmware for the camera, even though the prompts are there for me to do it. So I'm not sure if that has anything to do with...
Matterport Models crashing in new Matterport 3D Showcase app schaferu 17 6 monthsschaferu (41): Reporting back with update. Support began looking into the matter a month ago, and despite several promises unfortunately this has not been fixed yet and my Showcase App has remained unusable ever since, a real inconvenience. Apparently several users reported the issue. And we wait...
Capture crashing during upload leonherbert 1 1 yearleonherbert (892): Recently I have found that Capture closes prematurely (well it shouldn't crash or close anyway) when uploading models. Has anyone else noticed this, I have the newest iPad pro.
URGENT. Matterport Capture Keeps Crashing! Help Please... Networker 13 2 yearsNetworker (157): WGAN Pros, A follow up as promised. Yes, it's true. The little digital magical gremlins at Matterport can--and will go behind the scenes and splice two completely separate tours together. Note: I stopped on tour and started the next tour within a few feet of the first tour's finish. Let's give Dee J a round of applause for her digital trickery! Take a look. BTW, the walkthrough is flawless--just like I created as on complete tour. ...
New Capture App and firmware update crashing tocha 6 2 yearsVirtualView (28): What model is your iPad? Maybe it doesn't have enough memory for the speed that you are moving at?
Matterport Updates Capture App and Firmware DanSmigrod 2 2 yearsVTLV (2061): My newsletter read "This update applies to the Pro 3D, Pro2 3D, and Pro2 Lite 3D cameras." The rumors are true! :eek:
Matterport Capture App V 2.4 Max_Sodomovskiy 6 3 yearspixelray (569): Negative - I am running 2.3. About to update tonight due to these recent issues. Hope it solves them.