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Matterport 2019 New Pricing Announcement

Why I will stick with Matterport Classic Pricing9301

WGAN
Founder
DanSmigrod private msg quote post Address this user

Screen Grab from My Matterport Cloud Dashboard

Hi All,

We Get Around Atlanta will continue to pay "classic pricing of $1,499 annually to host 297 of our up to 300 allowed models instead of switching to new Matterport pricing and pay $7,188 annually to host up to 250 Matterport 3D Tours (which we would have to archive 47 of our existing Matterport models).

Yup! $1,499 --> $7,188 for 250 spaces instead of 300.

Since We Get Around offers up to 15 of 39 Matterport 3D Tours for use by WGAN Standard and Premium Members – plus, have many active models – I could not switch and archive enough models to make the switch worthwhile to get unlimited uploading and unlimited processing.

We are always under the 11 free models processing per month "classic" pricing plan. So, in our case, the unlimited uploading and unlimited processing offered in the new pricing are not valuable to us.

By the way, I tried calling up my April 2019 invoice to confirm our annual payment, but I received an error message. Perhaps many of us are trying to do the same thing.

Which plan is right for you and why? Please share your numbers and thought process!

Best,

Dan


Screen Grab of error message when trying to retrieve our April 2019 annual invoice.
Post 1 IP   flag post
Integratedman private msg quote post Address this user
I also was trying to pull up my invoices..yep NO LUCK..do this ding dong`s at Matterport have just 1 CLUE

lord when they cannot get even this right, then SPRING a ridiculous new pricing model on MSP`s it just makes you go hmmmm...

I Guide Management must just laugh their collective asses` and wonder how Matterport management gets thru a day...

oooh and when I put my ticket in the problem was not fixed, my invoices were e-mailed to me..
Post 2 IP   flag post
Queen_City_3D private msg quote post Address this user
The only good news with this new pricing is the grandfathering of classic plans. Good thing too, because I would switch to a new platform if I had to pay $7,188 US per year (nearly $10,000 Canadian).

I pay the $1499 USD annually for the business plan and pay overages each month for all the processing beyond the 11 *free* model processings plus overage for hosting beyond 300 models (currently have 459 public spaces... but I've been lazy and there's several that I'm sure I can pull down).

It makes no sense to me that they would have 250 public spaces as a cap for such an outrageous price. In fact, isn't it Matterport's goal to have millions of real world spaces converted to 3D Showcases? If so, why do they make it so costly to keep models live?

I was an early Matterport adopter and have stated from the beginning that there should be no limit to models hosted as long as you pay for a plan. By forcing us to take down models by setting limits it is preventing the growth of Matterport. The more spaces that are live... the more the public will see them... and the more the public will want them. That means more business for MSPs which equals more camera sales for matterport and more model processing fees.

I think this new pricing is disastrous for the company and whoever conceived of it should be re-assigned!
Post 3 IP   flag post
Shakoure private msg quote post Address this user



RJ just finished the Facebook live Q&A... if you missed it, you can get a sense of how well it went from the FB reactions, to say nothing of the comments...

clickable text
Post 4 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@Shakoure

It's a Private Group and I am not a Member.

I could imagine others are not members either.

Anything to share?

Best,

Dan
Post 5 IP   flag post
Shakoure private msg quote post Address this user
@DanSmigrod ... Not that much to report other than what we already know. Dee Johnson seemed to have more insight on what MSPs were concerned about. Try this link...

https://www.facebook.com/dee.johnson.5680/videos/10212889005172469/
Post 6 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@Shakoure

Thanks. It's a Private Link for members of the group.

Dan
Post 7 IP   flag post
Standard
Member
VTLV private msg quote post Address this user

Post 8 IP   flag post
Shakoure private msg quote post Address this user
@DanSmigrod ... Sorry Dan. I thought they'd make the video public, but then again, I can see why they opted not to.

However, one of the things that disturbs me in RJ's talk (if you listen carefully) is that they're basically forcing MSPs to move to their new, pricier model by not allowing grandfathered MSPs the opportunity to move from one tier to another in the original subscription options. That's probably why they sprang this new pricing model without notice, giving no one a chance to upgrade within the original subscription/pricing options. Moreover, when asked if he would commit MP to keeping the Grandfather clause in perpetuity, he did not, but rather said that MSPs need to move forward with how MP is evolving.
Post 9 IP   flag post
Integratedman private msg quote post Address this user
I wonder if staff and Management at I guide sent the Matterport Management team flowers and a BIG TY!!....
Post 10 IP   flag post
Standard
Member
June private msg quote post Address this user
Well that was interesting!!! Thanks for the share......:
Post 11 IP   flag post
Gerhard private msg quote post Address this user
Yup! $1,499 --> $7,188 for 250 spaces instead of 300.

I need to go back to school I think and learn maths all over again, then put CEO behind my name. I don't like this new CEOs attitude towards the MSPs at all.

Looks like its going to be the Matterport Spring again soon on Facebook with people giving them one stars and they will react by taking it down again. We the MSPs have the power to put a end to this, just like we did when they hanged the T&Cs and just forced us to accept them. I know all the other competitors is watching this space and forum very closely. And this is the perfect opportunity to put greed aside and capture a massive chunk of the market if they are innovative and look at the longterm and not short term goals and gains. I am looking at companies like APPLE that will soon take over this space and make them obsolete, but again time will tell.

But again what do we know we are just the employees of a camera company that pushes a button that makes a camera spin as it is so easy anyone can do it. And never own our own content that has been hijacked from us even if we delete them. All part if a bigger plan that some of the more woke MSPs have addressed in the past.

But again lets not be Matterabies , and just take it and swallow the cool aid why not, are we ever going to be taken serious by Matterport. Without us they will not have a company.
Post 12 IP   flag post
AtlanticAerialworX private msg quote post Address this user
Interesting points of view of the new pricing system. I am just getting started with matterport by taking over another companies matterport buisiness. They currently have 75 active scans.

I was going to just take over their plan and they still have by changing all their contact info and credit card info and going forward under their plan of $49/month.

But on the flip side it now costs $3,200k to create AND host 100 scans with unlimited amount of scan uploads. Under the old plan it would be roughly $1,400 in hosting yearly + ( 100 * 19.99 = 2k) = $3,400 after the first year, but only $1400 to keep hosting those same number active scans of 100 going forward. So at the end of year 2 you would save almost 2k if you didn't upload any more scans that is. So if you scan another 100 the following year and still only have 100 'live' it works out the same.

Tough call either way staying with old or going with new pricing. Real estate scanners makes sense since the average house is 3 months on market, so we would be flipping out live spots constantly with no costs to processing scans. Tough call!
Post 13 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@AtlanticAerialworX

Would this option make "cents" for you?

This MSP is Buying a Pro2 Camera Today: How I Answered His Questions

Dan
Post 14 IP   flag post
AtlanticAerialworX private msg quote post Address this user
@DanSmigrod funny, i was thinking of it right after i clicked submit. This will ONLY work if they allow scans to be transferred to an older pricing account.
Post 15 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@AtlanticAerialworX

I may be making this up, but I believe I read in one of these WGAN Forum Matterport pricing discussions that a WGAN Forum Member asked Matterport Support and they said that was fine.

If you do more forward with my recommendation, please do confirm with Matterport Support that there is no charge for transferring Matterport spaces from a new Matterport pricing plan to a Matterport Classic pricing plan.

Dan
Post 16 IP   flag post
AtlanticAerialworX private msg quote post Address this user
@DanSmigrod i just had a chat and yes we can transfer from new pro pricing account to classic pro pricing account.

He did give me a warning that i made me scratch my head. He said to remember that the new account has hard limits to the number of active scans. and that i had to archive the ones i don't need. He indicated there is no 'not active' scans, just active and archive. When archived you CANNOT edit or do much with them unless you have a free slot available to make 'active' first. I guess this means we cannot have dozens or test scans to play with unless we make them 'active' and are using up our slots. I don't like that but it is what it is
Post 17 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@AtlanticAerialworX

Please get “okay to transfer from new to old at no charge” in writing before getting the new account.

Active and Archive. Got it.

Thanks,

Dan
Post 18 IP   flag post
AtlanticAerialworX private msg quote post Address this user
@DanSmigrod it is free and here is the link to the updated transfer process and fees fyi from their space that was updated early this morning.

https://support.matterport.com/hc/en-us/articles/360000201087-Transfer-a-Space-Between-Organizations
Post 19 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@AtlanticAerialworX

Excellent! Thanks for sharing that link.

Please keep us posted regarding what you decide to do and why. (A spreadsheet is a plus )

Enjoy your weekend,

Dan
Post 20 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
Hi All,

Anyone switching to Matterport New Pricing Plan form Matterport Classic Pricing Plan?

Dan
Post 21 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user



Share how you feel about the Matterport New Pricing and ask questions of two Matterport executives.

Please join the Town Hall discussion today (Thursday, May 16, 2019 at 5 pm EDT (GMT -4)

Join the Town Hall Live
Post 22 IP   flag post
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