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ProblemProcessing Time

Unacceptable Matterport Processing times7773

Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
It took 9 hours for MP to process an 1800sq/Ft House. Matterport, if you are lisenting,this is unacceptable!!
Post 1 IP   flag post
WGAN Forum
Founder
Atlanta
DanSmigrod private msg quote post Address this user
Hi All,

Anyone else with a similar experience in the last 24 hours?

Thanks,

Dan

@fotoguy Matterport reads every word of the WGAN Forum...
Post 2 IP   flag post
Basic
Member
Saint Simons Island, GA
HarlanHambright private msg quote post Address this user
My huge whole island job with 300 scans, half blk, took over 24 hours. I’m patient.
Post 3 IP   flag post
Sarnia, Canada
June private msg quote post Address this user
If I upload them at the end of the day I get them in the morning usually, which works for me. One thing that would be nice is if you are having some kind of problem, that there was a way to make it urgent to get a quick response. When I need an answer quickly it’s frustrating to wait. Especially if it’s a glitch in the system and you have been trying everything to fix it yourself, unaware of that.
Post 4 IP   flag post
Riaan private msg quote post Address this user
Also experienced very slow processing time in the last 24 hours.
Post 5 IP   flag post
Standard
Member
Windsor, UK
leonvanzweel private msg quote post Address this user
Last night I uploaded a tour to CUPIX at about 11.30pm to process overnight, but my email advising me that it is ready to edit came at 11.56. Not bad, I thought. Not bad at all.
Post 6 IP   flag post
mike02h private msg quote post Address this user
If you think that's bad, I just scanned a condo yesterday at around noon + uploaded. 19 Scans. It's been 30+ hours. No replies from Matterport.
Post 7 IP   flag post
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