Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 47,874 Page Views | 12,173 Visitors | 68 New Members
WGAN Knowledge Base | Total Posts: 60,905  |  Total Topics: 9,447
5,240 WGAN Members in 129 Countries
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV Channel
Matterport Capture and 3D Showcase Apps
Demo and Discuss with Matterport's Amir Frank
WGAN-TV Training U
19 Subject 'Matter' Expert Instructors
25+ Courses | 11+ Major Topics
Training via Recorded Videos
More Info WGAN-TV Program Schedule | Need Help? | Podcast
Capture App2 schematic Floor PlansFloor Plans

Do I need to let Matterport Support know?6782

Chi3d private msg quote post Address this user
I just left a scan, was a split level.Went to 2nd floor and scanned without creating new floor, no alignment errors since nothing is under it. I want floorplans of the separate floors. Will I need to go back or will the processor figure it out. Should I send a message to support?
Post 1 IP   flag post
Queen_City_3D private msg quote post Address this user
@Chi3d Are you talking about ordering schematic floorplans for the additional cost?

If so, I'm sure they'd figure that out and have the separate levels for you.

If you are just referring to the floor levels in the model, your labelling in the workshop has no bearing to that. It figures out the floor levels on its own.
Post 2 IP   flag post
Chi3d private msg quote post Address this user
Im just wondering about the floorpans that I order from MP, id like the floors to be separated.
Post 3 IP   flag post
DonW private msg quote post Address this user
Hi Chi3d

Every multi floored property I have received floor-plans for from Matterport comes back with the floors separated.

You receive a png file for each floor and a pdf that has both floors.

Hope this helps.

Cheers
Don
Post 4 IP   flag post
61654 4 4
This topic is archived. Start new topic?
destitute