Connecting 3D/360° Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content for the 3D/360° Community
Join FREE! 50+ Benefits
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 57,348 Page Views | 13,099 Visitors | 95 New Members
WGAN Knowledge Base | Total Posts: 58,743  |  Total Topics: 8,971
5,002 WGAN Members in 125 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
Matterport Workshop 3.0 Training for Newbies
Part 5 with Matterport Marketing Mgr. Amir Frank
Matterport Training Academy
60+ Hours | Succeed Faster
Matterport Scanning | Matterport Workshop 3.0
Private Message @DanSmigrod for free ...
Subscribe Now WGAN-TV Program Schedule | Need Help? | All Videos
3D ShowcaseproblemWorkshop

Workshop problem with huge model5437

alirizacil private msg quote post Address this user
Hi folks,
I have captured a 4000 m2 factory with 301 scan and succed to process. There is no problem to navigate it on mobile or desktop. However, i can not edit it at workshop to make a highlite real, add mattertag, etc.
Has anyone had same problem even ─▒ have fairly fast ┼čnternet connection. Any idea about what to do?
(I have requested suport from matterport as well)

Post 1 IP   flag post
Bale100 private msg quote post Address this user
Hi Ali,

I've edited several slightly over 300 scans without any issues although I do sometimes find Chrome to be faster at loading workshop than Safari.

Have you tried loading workshop in a different web browser or on a different computer?

Also try clearing the cache & history on the browser.


Post 2 IP   flag post
Olivius private msg quote post Address this user
Hi Ali,

Sure it's large but load normaly in the workshop my side... but take huge amount of memomy (around 1 GB)...

For info i'm using chrome as well.


Post 3 IP   flag post
alirizacil private msg quote post Address this user
Thanks @Bale100 and @Olivius.
Matterport support suggests same, I may need more memory space in my computer.

Best regards...
Post 4 IP   flag post
59452 4 4