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|Ghagendorf private msg quote post Address this user|
|I have a 194 scan that has been uploading for the last 6 hours. iPad was complete about 3 hours ago but the wheel keeps turning (uploading) in my spaces. At what time do I push the alarm bell with MP support - which will take 2 days to answer?|
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|DouglasMeyers private msg quote post Address this user|
|Look and see if it is processing on your my matterport site...|
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|justinv private msg quote post Address this user|
I have reached out to support two different times in the last couple of weeks and had a reply within an hour.
I am not sure if you are able to make a duplicate with the model uploading, but if you can, I would and upload the copy as well.
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