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FireFire DamageInsuranceMitigationWater DamageXactimate

51 Ways Matterport Helps with Mitigation, Restoration & Insurance Documents9985

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Video: Customer Stories - Dry Patrol helps insurance adjusters resolve claims faster with 3D capture | Video courtesy of Matterport YouTube Channel (13 August 2019)

Video: Customer Stories - Accent Property Restoration responds faster with 3D capture | Video courtesy of Matterport YouTube Channel (13 August 2019)

Video: Customer Stories - Dalworth Restoration captures 3D spaces to help customers recover faster | Video courtesy of Matterport YouTube Channel (13 August 2019)

Video: Customer Stories - Level Creek Property Restoration connects with adjusters better | Video courtesy of Matterport YouTube Channel (13 August 2019)

Video: Customer Stories - DRS embraces a 3D-led approach to help clients recover faster | Video courtesy of Matterport YouTube Channel (13 August 2019)

Video: Customer Stories - Premier Restoration helps people and businesses recover when disaster strikes | Video courtesy of Matterport YouTube Channel (13 August 2019)


Hi All,

If you are talking with a company that does fire damage and water damage mitigation and restoration - including filing insurance claims - here's why Matterport scans make sense:

Derron Oakley, one of the partners, Dry Patrol out of Carlisle, Ohio

1. essential for major weather events such as a hurricane
2. document all mitigation equipment
3. show before and after mitigation
4. Matterport in 3D documents everything
5. Enables photography (Matterport Snapshots) after team has left the job site
6. insurance claim adjuster amazed
7. enables doing the Xactimate drawing off-site
8. saves time
9. great ROI

Dean Rossey, Jr. with Accent Property Restoration

1. reduce time spend on job site (extra important when freezing cold)
2. reduced visit for estimator
3. all documentation is in the Matterport scan
4. competitive advantage: only contractor with Matterport
5. show smoke damage - smoke trails - to an insurance adjuster that was not on site (to see other rooms affected)
6. resolve disagreements with insurance adjuster
7. end-to-end documentation: damage to mitigation to restoration

Andy Mason, CEO of Level Creek Property Restoration

1. help maximize insurance claims
2. Matterport tour contains all data/details for all departments
3. simultaneous walkthrough with team/insurance company in multiple locations
4. resolve disputes between homeowner and restoration company
5. compare before restoration and after restoration (business development)

Danny Strong, President and Founder of Disaster Restoration Services

1. eliminate on-site estimating team
2. dramatically reduce time to create estimates
3. reduce back and forth with the insurance company
4. easier to manage digital info
5. send out lower wage tech to document
6. efficiency of high-level team members (don't need to be onsite)
7. time savings
8. easier transition from mitigation to restoration team
9. spot Scope of Work issues: team communication
10. calculate square feet
11. MatterTags for annotation
12. fewer repeat visits to the job site

Anthony Nelson, SVP of Operations for Premier Restoration Hawaii

1. Faster estimates
2. Adjusters do not need to physically visit the loss
3. a platform for reference
4. point-to-point measurement in Workshop
5. Matterport MatterTags for annotation
6. resolve points of contention
7. Restoration team can see the Scope of the Loss
8. Validate field measurements
9. Make life easier

Mitigation Manager Nick Hobbes with [Dalworth Restoration

1. saves time: no longer have to go out and measure the house
2. Matterport scan contains all the measurements
3. Matterport creates the sketch (for Xactimate drawing)
4. saves a lot of time in doing measurements
5. Great ROI
6. Annotate moisture points on the walls
7. Annotate psychometric readings
8. Entire documentation package (forensic photos to moisture mapping)
9. Matterport documents helps us get paid faster
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DanSmigrod private msg quote post Address this user
Hi All,

For transcripts of these videos, please see this related WGAN Forum discussion:

6 Videos: Matterport for Insurance & Restoration

Dan
Post 2 IP   flag post
DeeJ private msg quote post Address this user
If you need assistance from Matterport and you want white glove assistance, please contact us at insurance.support@matterport.com!
Post 3 IP   flag post
johnwheatley private msg quote post Address this user
@DeeJ - What do you mean by white glove assistance?
Post 4 IP   flag post
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VTLV private msg quote post Address this user
I would love to hear more about the white glove? Got a link on Matterport we should be paying attention to? I should incorporate this into my business considering my garage Burt up last year and repair estimates keep getting shot down with my insurance adjuster versus me, his suggested companies and outside companies I tried contacting.

Not a bad way to go for repeat business with a couple clients instead of once in awhile with agents or a stand alone business location.
Post 5 IP   flag post
WGAN Forum
Founder
DanSmigrod private msg quote post Address this user
Hi All,

Interested in Matterport Meets Insurance Claims: Flood/Fire Remediation and Restoration?

Add this WGAN-TV Live at 5 show to your calendar (optional: and receive reminders)

Best,

Dan
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WGAN Forum
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