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Capture 3.0Insta360 Pro 2Trouble Shooting

trying to connect insta360 One X9891

WGAN Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
I'm trying to connect my new instan360 One x for the first time. The Ipad does see and connect to the camera wifi but the app doesn't connect to the camera. Instructions seem to be very vague. Any suggestions?
Post 1 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@fotoguy

Does this help?

Video: How to pair Insta360 One X to Matterport

Video: How to pair Insta360 One X to Matterport | Video courtesy of Matterport YouTube Channel (28 June 2019)

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If you are having trouble pairing Insta360 One X to Matterport to successfully scan, I could imagine that your pain point can be healed with this step (below).




Dan
Post 2 IP   flag post
WGAN Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
Thanks Dan. I was watching the video as I tried to connect it. Just didn't work. I have a call into MP support
Post 3 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@fotoguy

Can you double check that you have the latest firmware for Insta360 One X and the latest Capture app?

Dan
Post 4 IP   flag post
WGAN Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
I did both of those.
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