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Highlights ReelProblemWorkshop 3.0

Lost Highlight Reel9803

Mikey private msg quote post Address this user
I'm not a rookie with the camera or the Workshop BUUT.... I completed my highlight reel and published THEN I looked at the results and no Highlight Reel on the published work.
I went back into Workshop Legacy and the highlight reel was turned OFF. ALSO, the photos I used for the reel are in the Assets and won't drag over to make a new reel.
Any ideas on what I can do to either recover my work or get the photos back over to be selected for the reel?
Also I don't want the same to keep me in the same loop..... Can I avoid this occurring once again?

Your Advice is definitely appreciated

I want to keep Vaping (3 yrs) and stay of tobacco over this.

Thanks, Mikey
Post 1 IP   flag post
WGAN Forum
Founder
Atlanta
DanSmigrod private msg quote post Address this user
@Mikey

Can you shoot a video of your screen and narrate to help us understand the problem?

Dan
Post 2 IP   flag post
Mikey private msg quote post Address this user
Thanks
Working on it
Post 3 IP   flag post
Mikey private msg quote post Address this user
In workshop Legacy. Selected snapshots and also downloaded these. Completed HL Reel. Ensured box was opened. Published. Then opened Model on Mymatterport. Highlight reel no seen. Opened up model and snapshots I didn't select remained above and HL reel empty. Snapshots in the Assets column on the left but since already selected into the non-existent HL reel they weren't able to be dragged into the highlight creation box.

Mike
Post 4 IP   flag post
Mikey private msg quote post Address this user
Also to note, The New Workshop I haven't yet used since July 1 2019.
I just signed in for this but I am still stuck at the same point I was.
I hope the 2 attachment pics I sent will help.
Mikey
Post 5 IP   flag post
Mikey private msg quote post Address this user
Peace has returned to Whoville

It was the NEW workshop.

The Old Workshop forced me out to use the New. Thought I had til Sept. moving forward
M
Post 6 IP   flag post
WGAN Forum
Founder
Atlanta
DanSmigrod private msg quote post Address this user
@Mikey

Glad it worked out.

I could imagine that you figured-out the following:

How to Enable - or Disable - Highlight Reel in Matterport Workshop 3.0

Dan
Post 7 IP   flag post
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