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Capture 3.0Capture AppTestFlightUrgent

New update for capture9795

ron0987 private msg quote post Address this user
I just updated my Capture App in my iPad. I opened the program and first warning says existing data can not be referenced by new program and do you want to delete all scans. Has anyone else seen this?
Post 1 IP   flag post
HarlanHambright private msg quote post Address this user
which version did you update to?
Post 2 IP   flag post
Nadir Patch
and MP2Edit
Lima, Peru
tresdepro private msg quote post Address this user
@ron0987 what ipad do you have?
Post 3 IP   flag post
Hilton Head Island, SC
THRHHI private msg quote post Address this user
Mine did that the other day. I was still using the Beta version through Test Flight. When i updated I got the same message. This is what Dee at Matterport said to do. Do not hit Delete!. Backup you projects and then go in to the App store and re download the Capture App from Matterport. I did and everything is working perfect.
Post 4 IP   flag post
ron0987 private msg quote post Address this user
I have a iPad Pro 10.5
Post 5 IP   flag post
ron0987 private msg quote post Address this user
@THRHHI thank you I will try that.
Post 6 IP   flag post
gnuiorc_mda private msg quote post Address this user
Quote:
Originally Posted by THRHHI
Mine did that the other day. I was still using the Beta version through Test Flight. When i updated I got the same message. This is what Dee at Matterport said to do. Do not hit Delete!. Backup you projects and then go in to the App store and re download the Capture App from Matterport. I did and everything is working perfect.


Can you, please, point me to the backup process?

Thank you,
Gio
Post 7 IP   flag post
Hilton Head Island, SC
THRHHI private msg quote post Address this user
I use Imazing. Easy to use on my Windows machine. Just copied all the project files from the iPad to an external drive hooked to my PC.
Post 8 IP   flag post
101429 8 8
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