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AdviceproblemScanScans

Missing Room in Dolls House970

Noel private msg quote post Address this user
Hi Matterpeeps
We did a scan and everything was fine, but when we view the dolls house and floor plan the room does not appear. It is visible in the walk through. Does anyone have any ideas what might be causing this? and how to fix. Many thanks. Noel







https://my.matterport.com/show/?m=yVuo8uyZrbA
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Member
CarlosFHdz private msg quote post Address this user
how does the mini map look on the iPad? Did it capture well, or was it dark in that room?
Post 2 IP   flag post
PieroBortolot private msg quote post Address this user
It's happened also to me. I reuploaded it and everything play good.
Try to reupload
Post 3 IP   flag post
ron0987 private msg quote post Address this user
On your Ipad did you use the trim tool, I have seen this when the trim tool was not complete and or not used appropriately. I also saw that when you went outside it was extremely bright which does not work good with this system. I also saw you could not come in from the outside on the patio, was the sliding glass door ever shut? But back to the original issue, you usually see the missing rooms when you do multiple floors and trim tool not complete. But I have seen this on shots we did that include an exterior that was also extremely bright, one of our first exterior shots.

Ron
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