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Matterport sales lack of professionalism9302

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leonherbert private msg quote post Address this user
I phoned matterport sales to make to try and find out why they do not have a monthly option for their business offering. I am in the position where I would have to select that option. Besides the fact that they told me too bad, and that I should save up to pay the yearly subscription, I was really not impressed that the salesperson laughed when I said I was on the "classic" basic plan. That means that they really are not interested in small business. (Wait isn't it small business week, this week?)
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DouglasMeyers private msg quote post Address this user
This is how Matterport has acted as a company since day one, they won't change nor will they get any better at this and I hope they read this but again they won't care.
I put one of my different e mails address's on a tour last week and they have already contacted me to buy a camera... Loser's
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jfantin private msg quote post Address this user
There were never a time when Matterport sales staff was professional. In fact, I don´t remember a single time where Matterport management was professional.

The only group that does something when it is needed is the customer support unit. The sales staff are liars and don´t have a real sense of what it means to deal with customers (by the way, those customers are the guys paying their food...)
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Founder
DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by DouglasMeyers
I put one of my different e mails address's on a tour last week and they have already contacted me to buy a camera... /quote]

Can you clarify where in the tour that you added your (different) email address that was ten used to contact you to buy a Camera? Was the email personally sent by a Matterport Sales person or part of an eBlast that you got added to?

Thanks,

Dan
Post 4 IP   flag post
DouglasMeyers private msg quote post Address this user
I put it in the normal place on the tour as a contact like I do with my wife's e-mail on her tours (as she is a Realtor)
Oh yes it was a personal e mail to me with the the same crap they always use to sell our clients cameras.
Post 5 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@DouglasMeyers

Can you forward the email to me (DanSmigrod@WeGetAroundNetwork.com)?

Thanks,

Dan
Post 6 IP   flag post
DouglasMeyers private msg quote post Address this user
Don 't keep those, but next time I will for sure keep it and copy to the forum.
Post 7 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@DouglasMeyers

Okay. If you can locate it in your trash, that would be a huge help.

Best,

Dan
Post 8 IP   flag post
DouglasMeyers private msg quote post Address this user
Sorry I dump trash once a week...
Post 9 IP   flag post
58360 9 9
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