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Matterport 2019 New Pricing Announcement

How to game the new Matterport Pricing9290

WGAN Forum
Founder
DanSmigrod private msg quote post Address this user
[This question was originally posted in this related WGAN Forum discussion]

Quote:
Originally Posted by @3dshowcaseuk
Thanks dan

Can existing users open a new account.

Transfer old tours into new account from old and archive?

Thanks


@3dshowcaseuk

Actually, since you had a Matterport account as of Wednesday, 8 May 2019, you have a choice:

✓ keep your existing "old" Matterport pricing
✓ switch to the new Matterport pricing (which includes all your existing models and then, as you suggest archive a ton of models so that they are not active. (active models "count" for billing).

I could also imagine that some Matterport Service Providers that have hundreds of Matterport 3D Tours in all "old" account will keep the account and get a new account. This way, they can have hundreds of active Spaces and use the new account for processing and then transfer the model from the new account to the old account.

This scenario probably applies if you have:

✓ hundreds of Matterport spaces in an "old" account (original pricing grandfathered in)
✓ prolific at shooting and processing

Your thoughts?

Dan
Post 1 IP   flag post
foxwrth13 private msg quote post Address this user
Did we know this was coming? I would have upgraded to a higher classic account before hand.is it too late now?
Post 2 IP   flag post
Standard
Member
VTLV private msg quote post Address this user
I would assume that when old models exceed the maximum allowable limit, there's an overage fee of $20 or $29 per model billed against the old account depending on the "old" grandfathered agreement from month ago of scans in a model over 100 scans or 200+ models (nothing free here). Confused yet ????
Post 3 IP   flag post
TakedaSan private msg quote post Address this user
Quote:
Originally Posted by foxwrth13
Did we know this was coming? I would have upgraded to a higher classic account before hand.is it too late now?


Hi @foxwrth13 . It's too late.

https://support.matterport.com/hc/en-us/articles/360021581334

I’m a CURRENT Matterport customer. Can I switch between the classic plans?

Existing customers on classic plans can only keep your current classic plan or upgrade to one of the new plans. For example, if you are on Basic (Classic) then you can stay on that plan (but not change to another classic plan). Or, you can upgrade to a new plan like Professional. Once you upgrade, you cannot go back to your old classic plan. Contact customer support if you have a specific issue related to your account.
Post 4 IP   flag post
foxwrth13 private msg quote post Address this user
That really sucks
Post 5 IP   flag post
WGAN Forum
Founder
DanSmigrod private msg quote post Address this user
@TakedaSan

Thanks for finding that Support notice on this issue. Great find ...

@foxwrth13

Please write Matterport Support and make the ask and see what they say (and please let us know).

Dan
Post 6 IP   flag post
foxwrth13 private msg quote post Address this user
Will do. Question Dan. Is it possible to have more than one account? One classic and one of the new ones for example?
Post 7 IP   flag post
WGAN Forum
Founder
DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @foxwrth13
Is it possible to have more than one account? One classic and one of the new ones for example?


@foxwrth13

Quote:
Originally Posted by DanSmigrod
I could also imagine that some Matterport Service Providers that have hundreds of Matterport 3D Tours in all "old" account will keep the account and get a new account. This way, they can have hundreds of active Spaces and use the new account for processing and then transfer the model from the new account to the old account.


Thanks,

Dan
Post 8 IP   flag post
MeshImages private msg quote post Address this user
Oh yes, Matterport is doing us a great favour!

I have tried to caculate the value of my "grandfathered" account and its more than cost me the two cameras
Post 9 IP   flag post
WGAN Forum
Founder
DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Queen_City_3D
I have to shake my head at whoever came up with this pricing scheme:




Let's say you wanted to go with the Business Plus to allow for 250 Active models...

The cost is $7188/year.

Why not just go with 5 Professional Plus plans instead to host 250 Active models. Each plan would be $1316/year x 5 = $6580/year.

You would save $608... not to mention you could add the extra plans as you needed them (e.g. Business plan is 100 active models whereas with Business plus you jump up to 250 right away... let's say you had 125 models...get 3 Professional plus plans... Now you are up to 180 models... get 4 professional plus plans.... etc. Much cheaper than jumping up to 250 right away).

Doesn't seem well thought out in my opinion!
Post 10 IP   flag post
Wingman private msg quote post Address this user
I started year ago with their basic plan hopping that once I get more orders for Matterport I would upgrade to their next tier plan. But with their new plans there is nothing for me to upgrade to. And it is not because of how much they ask now, it is their stupid "Active model" scheme. My current client alone will have at least 10 models active, possibly for years.

Not sure what to do apart for looking for alternatives.
I would consider GEOCV but then I cannot do property tours as they are not accepted by two majors property listings websites in Australia. The same reason I cannot do custom tours with Pano2VR.

All I can say for now is "Thank you" Matterport for screwing me.

That's the price any small business would pay eventually for following someone much much bigger. I would understand if there were some benefits for Matterport to do these new plans but I cannot get where there is any in that strange behaviour.

It is like eBay all over again for me when they pushed 1000s if not 10000s of small businesses away just to bring KMart, Target or any other big chain retailer to their platform. And I guess they did it all because Amazon was coming to Australia.
Post 11 IP   flag post
Wingman private msg quote post Address this user
I am gaming it now. I have subscribed to a new $69 plan while still keeping my old Basic $49 plan. It saves me a lot of money on one single client as most of their spaces are more than 100 scans. Plus it saves me my 3 spaces credit on the old plan.

So I push them for processing under the new plan paying 0 for processing no matter of their size. After they are going to be approved to go on Google by my client I will transfer them to the old plan, publish from there to GSV, clean them from all excessive scanning done for Google only and they will stay hosted on the old plan.

It does create a need to keep and pay for both accounts every month but at least I can play with free processing on the new plan and keep them hosted on the old one without being limited by their new active model count on the new plans.
Post 12 IP   flag post
WGAN Forum
Founder
DanSmigrod private msg quote post Address this user
@Wingman

I noticed your post in this WGAN Forum discussion:

How does the "Transfer Space" work?

Quote:
Originally Posted by Wingman
Quote:
Originally Posted by DanSmigrod
If you have Matterport Classic Pricing and you get Matterport New Pricing, you can transfer from New Pricing (no processing fee) to Classic Pricing.


I am using it this way now to transfer from my new Professional plan to my old Basic one. It is fast, free and saves some money on processing while I can keep my transferred models hosted on the old Basic plan with 100 models limit.

If you do it all the time it is definitely worth extra $69 for an additional Professional account.


I'm glad that's working out for you.

Best,

Dan
Post 13 IP   flag post
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