Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Option #1 - Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2 - Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered by Koaware. Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 48,684 Page Views | 12,291 Visitors | 79 New Members
WGAN Knowledge Base | Total Posts: 61,626  |  Total Topics: 9,587
5,319 WGAN Members in 129 Countries
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV Channel
How to Make Money in the AEC Space with
Matterport with MSP ToPa 3D CEO Paul Tice
WGAN-TV: Coming Up
Thursday, 7 November 2019
Live at 5 | 5 pm ET (GMT -4)
Tomer Poran, Director, Business Dev., Head of Partnerships and New Market Development
More Info WGAN-TV Program Schedule | Need Help? | Podcast
Max_Sodomovskiy private msg quote post Address this user
Hello again! Today, battery discharge camera to 36 minutes. Who less?
Post 1 IP   flag post
GarySnyder private msg quote post Address this user
This should not have happen. Are you sure you had fully charges the camera. BTW, this is the first time I've seen the new camera with the battery level indicator.

I would suggest charging the camera again and make sure that it reads fully charges on your iPad as well and then see how long it take the camera to run down the battery. You should at least be able to get 100+ scans before the battery is depleted.

Please post your finding back on the forum once you’ve completed your test.
Post 2 IP   flag post
Maxx90 private msg quote post Address this user
I have that battery indicator on mine. I have completed almost 200 scans and had over 30% left
Post 3 IP   flag post
ron0987 private msg quote post Address this user
Like Gary said, I have not seen the battery indicator on the unit, but you need to try and fully charge it like Gary said. We had a battery issue on ours and had to send it back twice to get it corrected. The first time they said they could not replicate the charging issue and it charged for them. We got it back and after two months had the same issue, this time they replaced one cell or bank of batteries and it has worked fine.

Post 4 IP   flag post
Max_Sodomovskiy private msg quote post Address this user
Hi all. Thanks for the concern about the battery of my camera. She's all right. I did it in two days without charging. I think it was just 9 hours. From a full charge still had 36 minutes. Someone discharged her even more?
Post 5 IP   flag post
GarySnyder private msg quote post Address this user
Good to hear
Post 6 IP   flag post
62381 6 6
This topic is archived. Start new topic?