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BlueSketchFloor PlansMatterport SuportMP2FP

Matterport Floor plans processing times9028

rzphotoman private msg quote post Address this user
Just wondering if anyone has had a problem recently getting floor plans processed by Matterport.

I ordered one on Friday morning and it hasn't been processed yet. I usually have the back in 24-36 hours. I emailed support yesterday asking for an update with no response and I called support this morning and had to leave a response from that either.

The one thing that really disturbs me about Matterport is how long it takes them to respond to support of the worst companies I deal with in that regard.
Post 1 IP   flag post
stephdolloff private msg quote post Address this user
Oh no! I am currently waiting for floor plans now and it has been 48 hours right now, I am in big trouble if I don't get these... I sent in a request too, but just a couple of hours ago.
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Floor Plans
mp2fp private msg quote post Address this user
Dear all can deliver your floorplans within 24h or less, with your own logo and with the extra WGAN discount on already affordable prices and should be a good option. You can choose 2D or 3D with or without measures from the standard styles directly or send us a email to: with your wished style and we will do our best to provide it as well as give you super quick feedback. We as well can deliver next morning if you order in your evening.
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Operations Manager
ashleighpaz private msg quote post Address this user
Blue-Sketch has a turnaround time of 24 hours or less for floor plans and we can include a logo free of charge. You're always able to use the WGAN discount for our products. We are also able to add "Smart Tags" to floor plans to allow your audience to interact with and explore inside the floor plan with static or 360 pictures. You may order any of our products directly from our website here and are able to email us at with any questions. We pride ourselves on customer service and top quality products.
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