Continued problems with Panoskin9007
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Cincinnati, OH |
leonherbert private msg quote post Address this user | |
Issues with Panoskin continue. I would imagine that being able to upload to Google Street View is a large part of why Panoskin exists. Yet  I am unable to use the product. Where I had over 500 pano's yesterday I now have 0, I can still see the pano's in my pano account. Has anyone else had this problem and were you able to rectify it? |
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izoneguy private msg quote post Address this user | |
| I think that was a Google problem. Threads about it in the Matterport Facebook users group. Googles solution was for users to re-upload Street View tours. I would try re-publishing one and see where you are at in that process. |
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izoneguy private msg quote post Address this user | |
| Just got this from Panoskin: Missing Thumbnails on Listings and Blue Dots From Maps We are aware of the issue where the thumbnails for the tours are missing from the Google Business Listings and Knowledge Graph, and also missing the blue dots on maps. The tours still exist, they are simply not displayed on Google currently. This is an issue many are experiencing from all publishers and we have an open ticket with Google to find a resolution. Once there is an update we will let you know. Thank you for your patience and understanding. Regards, Panoskin Team |
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 WGAN ForumFounder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
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TakedaSan private msg quote post Address this user | |
| Yes, It's a global and Google problem. You just need to wait for Google to fix it. It has affected the majority of the tours already published in Street View. It has no relation with Panoskin. We were wondering if it has some relation with the end of the G+, but just supposing. Don't need to change anything, just wait the job of the Google engineers. Regards, Jefferson Takeda |
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 PanoskinSupport |
Panoskin private msg quote post Address this user | |
| Hi Leon, Sorry for the late reply. But it is just bad timing. I am confident the issue will be resolved due to the massive scope of users affected. Thanks, Anthony Lin |
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
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Cincinnati, OH |
leonherbert private msg quote post Address this user | |
| @panoskin This problem still exists for me. I do not see the tour published in the app or online on maps. The tour published successfully from your app. |
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Panoskin Support |
Panoskin private msg quote post Address this user | |
| Hi Leon, It's Anthony. I have assigned a tech to your ticket to see if they can further assist. I don't think the images made it up to Google so we will try to get the images re-sent to them. Thanks, Anthony Lin |
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