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ProblemProcessingUploadingUrgent

Matterport slow processing8867

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rzphotoman private msg quote post Address this user
Does anyone know of any issues with Matterport processing. I have 3 jobs that have been processing for 30 hours now. I've never seen it take that long before.
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Queen_City_3D private msg quote post Address this user
I suggest you make some minor adjustment (e.g. slightly move some trim lines) and re-upload.

I think when Matterport did their system maintenance yesterday it affected models that were processing. I had one that was taking over 30 hours and did a small tweak to the trim lines and re-uploaded and the new upload is already processed a few hours later whereas the first one is still spinning it’s wheels.
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leonherbert private msg quote post Address this user
Aah that makes sense I have 3 models taking their time!!!!
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rzphotoman private msg quote post Address this user
@Queen_City_3D Thanks...I was considering doing that but am afraid if it may just slow the process even more. If they don't finish processing in the next 2 hours, I will be re-uploading.
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3dshowcaseuk private msg quote post Address this user




See the note at the bittom
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rzphotoman private msg quote post Address this user
I did re-upload all 3 scans and they were finished in a few hours...the original 3 are still processing.
Thanks everyone.
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