Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Option #1 - Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2 - Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered by Koaware. Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 49,202 Page Views | 12,631 Visitors | 74 New Members
WGAN Knowledge Base | Total Posts: 61,508  |  Total Topics: 9,567
5,302 WGAN Members in 129 Countries
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV Channel
How to Make Money in the AEC Space with
Matterport with MSP ToPa 3D CEO Paul Tice
BatteryCharingHardwareUrgent

HELP! Matterport Pro 3D Cameras wont charge??8836

aerialpixels private msg quote post Address this user
I have got a job in a couple of weeks time.

Havent beeing using my 2 cameras in awhile.
Both batteries are zero.

I tried charging but the blue light around the power circle flashes 2 times.
According to matterport website, this means its fully charged.
But it isnt.

When power is plugged in, I can turn on the camera, it can connect to ipad
and still states zero battery.

What are the odds that both cameras fail at the same time?

My cameras are generation 1 cams.
Post 1 IP   flag post
aerialpixels private msg quote post Address this user
Ok solved it.

I think its due to a TOTALLY FLAT battery

So now I charged it by turning it on, but having the charger still plugged in.

Once it goes to about 8% charged, it can charge normally
Post 2 IP   flag post
Standard
Member
June private msg quote post Address this user
Good to know it’s fixed.
Post 3 IP   flag post
M_Wasserman private msg quote post Address this user
FYI, storing any equipment with batteries for extended periods of time, you want to charge or deplete them to about 50%. You never want them at 100, they can explode, and you don't want them at zero, because the cells will die.
Post 4 IP   flag post
62263 4 4
This topic is archived. Start new topic?
destitute