Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Option #1 - Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2 - Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered by Koaware. Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 49,088 Page Views | 12,535 Visitors | 70 New Members
WGAN Knowledge Base | Total Posts: 61,422  |  Total Topics: 9,549
5,296 WGAN Members in 129 Countries
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV Channel
CAPTUR3D Training for Matterporters: Part 5 of 5
with Phoria (CAPTUR3D) COO Steven Kounnas
WGAN-TV Training U
21 Subject 'Matter' Expert Instructors
30 Courses | 12 Major Topics
Training via Recorded Videos
More Info WGAN-TV Program Schedule | Need Help? | Podcast
Crime SceneLaw EnforcementPolice

Matterport Scanning Meets Crime Scene Documentation8438

WGAN Forum
DanSmigrod private msg quote post Address this user
Hi All,

A WGAN Member emailed me this morning (28 December 2018):

"Hi Dan, Do you think Matterport will Ever allow police Dept to use our cameras like Faro and NOT be public or on their servers."


My reply:

Hi [redacted],

Thank you for reaching out. I had the same question for Matterport when I visited with a local police department (at their request). While the local police had a Faro system, it was so expensive (including a week of training), that they could only purchase one. They felt like Matterport would enable them to do all crime scene documentation.

When I reached out to Matterport, they told me that even private models could be viewed by their customer service reps, so that ended the conversation with the local police department.

Matterport is inherently a public platform with cloud hosting. Police departments need confidential, offline documentation where no one other than law enforcement can view the model, measurements, etc.

Will Matterport ever change this? Not in our lifetimes.

Happy New Year,


Post 1 IP   flag post
Chemistrydoc private msg quote post Address this user
Looks like the self-hosted Cupix option would be a better one for data security / privacy?
Post 2 IP   flag post
ron0987 private msg quote post Address this user
@Chemistrydoc, Cupix will still have an issue because the processing is in the cloud. If Cupix could meet the new standards being set by the Government for cloud processing and storage it would be a great source. If I was looking for a new system I would look at the BLK360 less expensive than FARO but great for scene documentation. Or use photogrammetry another great tool. it is not just the hosting but the processing which become an issue for law enforcement.
Post 3 IP   flag post
62175 3 3
This topic is archived. Start new topic?