Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Photographers
and Real Estate Agents
thinking about adding 24/7
Open House Virtual Tours

will succeed faster with
Virtual Tour Pro
Course
by Ben Claremont”
— Dan Smigrod, WGAN Founder
Coupon Code WGANVTP
One Order  |  One Quote  |  One Contact
Book Multiple USA Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facillities Management
Last 24 Hours: 1,420 Unique Visitors
6,316 WGAN Members in 136 Countries
Last 30 Days: 122,977 Page Views | 30,991 Unique Visitors | 177 New Members
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV: Now Playing
Show & Tour Property Websites and S&T
Project Delivery Demo with Josh Mais
WGAN-TV: Coming Up
Live at 5
5 pm EDT (GMT -5)
Thursday, June 18, 2020
Save the Date WGAN-TV Program Schedule | Need Help? | Podcast
DollhouseDollhouse ViewScanningTrouble

My Horrible Dolls House7896

GeorgeChan private msg quote post Address this user
Help! Can anyone advise me on: 1) what has gone wrong with this Dolls House, and 2) Can I do anything to clean it up? Returning to rescan is not an option. It's a big building with lots of tricky areas, but shouldn't look this flabby?



Any help greatly appreciated!
Post 1 IP   flag post
Premium
Member
Coquitlam CAN
Jamie private msg quote post Address this user
Not much you can do. There are high ceilings and it only scans so high
Mark the remaining missed windows, trim the exterior. Duplicate and play around with deleting some scans in the high areas.
It's not the best location to why it with a mp due to the high ceilings. A taller tripod may have helped
Post 2 IP   flag post
Liam_Tayler private msg quote post Address this user
You could ask Dee if they can do a vertical crop for you...
Post 3 IP   flag post
GeorgeChan private msg quote post Address this user
Thanks @Jamie , Yes, tricky building. Don't think any tripod would get nearly high enough for these ceilings! Will try duplicating and deleting some scans.

Thanks @Liam_Tayler ... can you please tell me who is 'Dee'?

Cheers!
Post 4 IP   flag post
Standard
Member
Sarnia, Canada
June private msg quote post Address this user
@GeorgeChan Dee or Amir are Matterport’s two top Tech Supports. They can fix almost anything for you. So just contact support@matterport.com and see what they can do to fix it for you.
Post 5 IP   flag post
Liam_Tayler private msg quote post Address this user
Ah,.. Dee is somewhat of a legend in the Tech support department of Matterport. She has done incredible things for some of my scans and taught me how to plan my scans for the best results!
Post 6 IP   flag post
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
@GeorgeChan Why not try trimming all the mess off the 3rd floor and re-processing it? I would trim everything around the gray floor except the main room. Of course, make a duplicate first.
Post 7 IP   flag post
GeorgeChan private msg quote post Address this user
Thanks everyone for your thoughts. I will contact Dee and also do some trimming.

Cheers!
Post 8 IP   flag post
71322 8 8
This topic is archived. Start new topic?