Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Engage an EyeSpy360 Service Provider to
Shoot, Create and Publish the tours for you.
for WGAN Forum Members
One Order  |  One Quote  |  One Contact
Book Multiple USA Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facillities Management
Last 24 Hours: 1,429 Unique Visitors
6,301 WGAN Members in 136 Countries
Last 30 Days: 130,052 Page Views | 32,088 Unique Visitors | 181 New Members
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV: Now Playing
Show & Tour Property Websites and S&T
Project Delivery Demo with Josh Mais
Virtual Tour Pro Course
by Ben Claremont
to Save 15 Percent, Private Message @DanSmigrod
for WGAN Promo Code
More Info on Virtual Tour Pro WGAN-TV Program Schedule | Need Help? | Podcast
bugProblemScanTips

Floors Flip Flopped7886

BrianM private msg quote post Address this user
Has anyone else had their floors flip flop? I just had two tours processed. I scanned the main floor first (Floor 1) and the basement (Floor 2) last and it came back the opposite.
Post 1 IP   flag post
WGAN Forum
Founder
Atlanta
DanSmigrod private msg quote post Address this user
@BrianM

For clarification, is the basement floor on the bottom and the first floor on the top?

(Whether you scan the first floor first or second does not matter.)

Dan
Post 2 IP   flag post
ron0987 private msg quote post Address this user
@BrianM This has happened with me but that was about two years ago. I figured out my trim lines were set wrong, once corrected and reprocessing corrected the issue. But as Dan asked you are saying the bottom floor processed above the main floor.

I just completed a scan where I scanned the main floor first, scanned the basement second and the upstairs third. This not my preferred method of scanning but because of sun and staging I was forced to scan in that order and it still processed thru. Can you get include a link so we can see and maybe a screen shot of each floor on your capture app.
Post 3 IP   flag post
BrianM private msg quote post Address this user
No, just labeled were backwards. Seemed odd. I never seen this happen.
Post 4 IP   flag post
71214 4 4
This topic is archived. Start new topic?