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Urgent: processing time today (3 July 2018)?7389

ajabba private msg quote post Address this user
Has the processing time been longer lately. I uploaded a scan 24 hours ago and it still says it's processing. It's not a large scan, maybe 70 3D scans and about 10 360's.
Post 1 IP   flag post
Property3dNZ private msg quote post Address this user
@ajabba that's not right I uploaded 9 yesterday with a similar amount and had them back within 5-7 hours... I would try uploading a second time and lodge with Support.
Post 2 IP   flag post
ajabba private msg quote post Address this user
@Property3dNZ Thanks. I did call support and they actually called me back and said that occasionally happens. She started processing it again and it just took a few hours then.
Post 3 IP   flag post
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