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BillingFAQScanning

How many scans equal 1006893

Standard
Member
rzphotoman private msg quote post Address this user
This is probably a dumb question, but do 360 views count as scans?

I did a job with 98 scans ad 3-360 views and was charged $38 as a large space by Matterport.
Post 1 IP   flag post
sbl110 private msg quote post Address this user
I once thought that I could do a "space" with 2 or less scans and an unlimited number of 360's to avoid the processing fee. I was wrong. According to a Matterport tech support person, an official space consists of any combination of scans and/or 360's totaling three or more. As for the price break at 101 scans/360's ...

This is from Matterport's official website:

What is a Scan?

A scan is the data collected from a single 360° rotation of a Matterport 3D Camera from a single position. Many scans are combined and processed to create a complete 3D Space.

* For billing purposes, a Standard Space is comprised of 3-100 3D scans or 360˚ Views. Standard Spaces will be processed for $19 (Pro2 or Pro) or $29 (Pro2 Lite). Large Spaces comprised of 101-200 3D scans and 360˚ Views will be processed for twice the Standard Space rate for that camera. We cannot guarantee that Spaces comprised of over 200 3D scans and 360˚ Views will be successfully processed.

Re-uploads or duplicates of previously uploaded Spaces are processed at no additional charge. Test Spaces comprised of up to 2 scans are processed at no charge.

Sorry to be the bearer of bad news.

Scott
Post 2 IP   flag post
ron0987 private msg quote post Address this user
I have asked the same question and have never seen a response from Matterport until I did the same thing and the 360 degree views took me over the 100 and got billed. If I would have know I would have used my scan spacing better and or less 360, to make the 100 limit.

Ron
Post 3 IP   flag post
Premium
Member
DanSmigrod private msg quote post Address this user
Anyone got some answers?
Post 4 IP   flag post
Standard
Member
VTLV private msg quote post Address this user
So this ticker really isn't counting 99 scans now is it?


SUCK !!!
Post 5 IP   flag post
53321 5 5
destitute