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Download AllSnapShotsUrgentZip It

Snapshots slow to arrive via email?6700

Queen_City_3D private msg quote post Address this user
Anyone else finding a delay in getting Matterport snapshots sent to you via email?

I clicked the "Download All" button in workshop and got the confirmation dialog to show up confirming they were sent but still haven't received them a half hour later. Usually it's less than 2 minutes for them to show up. I even went through the process again in case I only imagined I did it the first time.

In the meantime downloaded each snapshot I needed individually, which got them to me sooner but was an inconvenient and annoying process versus downloading them all at the same time.

Just curious if anyone else is experiencing an issue with that as it seemed like there were some other issues with Matterport being temporarily offline this a.m. that others posted about.
Post 1 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@Queen_City_3D

Have you tried using ZIP IT! ... ? It is a free tool for WGAN Forum Members like you!

I will Private Message (PM) the free Promo Code.

Dan
Post 2 IP   flag post
Queen_City_3D private msg quote post Address this user
@DanSmigrod I used to use that all the time before Matterport added the functionality themselves. If Matterport's download tool doesn't work I'll definitely go back to Ross's!
Post 3 IP   flag post
WGAN
Founder
DanSmigrod private msg quote post Address this user
@Queen_City_3D

Can you give ZIP IT! a shot to see if that solves the problem?

Thanks,

Dan
Post 4 IP   flag post
Queen_City_3D private msg quote post Address this user
@DanSmigrod Sure... I'll give it a try.
Post 5 IP   flag post
Basic
Member
HarlanHambright private msg quote post Address this user
I bet it was an anomaly or Passover or something. I get huge batches of max res images in minutes.
Post 6 IP   flag post
Queen_City_3D private msg quote post Address this user
ZIP IT works, so that's a great work around to use. I'm curious if it's just me or if others aren't able to get the files sent via email by matterport.

I've just tried ordering the snapshots through Matterport for a third time. As @HarlanHambright mentioned, I usually get the max res within 30 sec - 2 min... but not happening right now.
Post 7 IP   flag post
3rd Party
Service
Metroplex360 private msg quote post Address this user
Just an hour ago I got a set of 12 pics in about 5 seconds.
Post 8 IP   flag post
Queen_City_3D private msg quote post Address this user
The pics I selected for download yesterday showed up 3 hours later.

I downloaded some others later and it was less than 20 seconds, so I don't know what was off the first time!
Post 9 IP   flag post
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