Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 45,980 Page Views | 11,847 Visitors | 67 New Members
WGAN Knowledge Base | Total Posts: 60,822  |  Total Topics: 9,428
5,231 WGAN Members in 129 Countries
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV Channel
Matterport Capture and 3D Showcase Apps
Demo and Discuss with Matterport's Amir Frank
WGAN-TV Training U
19 Subject 'Matter' Expert Instructors
25+ Courses | 11+ Major Topics
Training via Recorded Videos
More Info WGAN-TV Program Schedule | Need Help? | Podcast

Can't get through the door663

THRHHI private msg quote post Address this user
Did a scan yesterday and it turned out pretty good. Only problem is i can't get through the front door. I scanned it from both sides and the camera was fine with the alignment. I can get right up to the door from either side but then it stops. I have not had the problem before. This is a 2 story open area at the door with glass above and to the left of the front door which i marked but left the door area unmarked. Would marking to close to door affect being able to go through? Appreciate the input on the issue and anything else you may notice. Always learning.

Tom Rasch
Post 1 IP   flag post
THRHHI private msg quote post Address this user
Sorry about that. Pasted the wrong URL in first post. Try this one.

Tom Rasch
Post 2 IP   flag post
jessetutt private msg quote post Address this user
Hi Tom. Marking often goes through floors so avoid marking on top of a door if you want to go through it.

I would also zoom right in to ensure you do not have marking close to the outside.

When I scan outside I trim a natural line around the outside so you have nice clean lines (usually a square).

I hope this helps.

If this doesn't work email They are usually very helpful with fixing issues like this.

Have a great day.
Post 3 IP   flag post
THRHHI private msg quote post Address this user
Thanks Jesse,
That is exactly what I did. I left the opening for the door on the first floor but on the second floor I marked the windows across the whole wall as they appear. Obviously it did take it all the way down to the first floor. Made the change, re-uploaded and it worked perfectly. Thanks for your time and expertise.

Post 4 IP   flag post
61570 4 4
This topic is archived. Start new topic?