Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Photographers
and Real Estate Agents
thinking about adding 24/7
Open House Virtual Tours

will succeed faster with
Virtual Tour Pro
Course
by Ben Claremont”
— Dan Smigrod, WGAN Founder
Coupon Code WGANVTP
One Order  |  One Quote  |  One Contact
Book Multiple USA Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facillities Management
Last 24 Hours: 1,218 Unique Visitors
6,646 WGAN Members in 137 Countries
Last 30 Days: 93,521 Page Views | 25,781 Unique Visitors | 140 New Members
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV: Now Playing
MSPs' Class Action Lawsuits Against Matterport
with Tom Zimmerman of Zimmerman Law Offices
WGAN-TV: Coming Up
Live at 5
5 pm EDT (-5 GMT)
Thursday, 13 August 2020
Save the Date WGAN-TV Program Schedule | Need Help? | Podcast
AdviceDollhouse ViewFast CaptureProblem

Dollhouse view issue meets Fast Capture?6480

Standard
Member
Chicago
rzphotoman private msg quote post Address this user
Ever since I updated to the faster capture app I've noticed that the dollhouse view is completely different. I can no longer rotate around it. It basically gives me one view that I can move around a little but can't rotate it at all. Was that like that before the update. I don't remember.
Post 1 IP   flag post
Standard
Member
Kansas City, KS
Richierichks private msg quote post Address this user
@rzphotoman

I was wondering the same thing on one the other day. I think the tour I was looking at was in the new Showcase interface, was yours. Maybe that Has something to do with it?
Post 2 IP   flag post
Gerhard private msg quote post Address this user
Quote:
Originally Posted by rzphotoman
Ever since I updated to the faster capture app I've noticed that the dollhouse view is completely different. I can no longer rotate around it. It basically gives me one view that I can move around a little but can't rotate it at all. Was that like that before the update. I don't remember.
Yes it is crap. Was sitting with a client doing a Demo and the thing/ dollhouse moves way to fast. And like you said it does not move around navigate like the ver.1.01.7B/9 update. The transitions are also not good anymore. But let us first fix the TOS as that is way more important than the product we are selling. The one positive is the small matterart logo and buttons look cleaner, but still needs a lot of work.

Wonder when the white-labeling is launching?

I also want to get rid of the matterport URL in the models. My clients are asking for that. So it can be a custom URL. But that might take them another 2 years to develop.
Post 3 IP   flag post
Queen_City_3D private msg quote post Address this user
@Gerhard Are you using WP3D models? You can send your client customized URLs from your own website where the 3D Matterport model is embedded on a page and it takes only a few minutes to add mapping, photos, agent/company branding, property details, etc.
Post 4 IP   flag post
Standard
Member
Kansas City, KS
Richierichks private msg quote post Address this user
@Gerhard

With the new Showcase you can change the transition speed to make it look more like the old showcase. I'm not sure if you can do anything about the dollhouse fly in speed though.

And I echo @Queen_City_3D on WP3D. Another advantage to this is that all of the views go toward the SEO of your website!
Post 5 IP   flag post
MP/Embed
Founder
Southlake, TX
Metroplex360 private msg quote post Address this user
I too think that the new Showcase sacrifices smooth for speed.
Post 6 IP   flag post
Standard
Member
Cayman Islands
Harrycayman private msg quote post Address this user
Even with the speed adjustments, I find the new showcase interface to be extremely jerky and annoying. What's worse though is that the same model seems to randomly load with the old interface one time, but with the new interface the next time, which makes it extremely difficult to edit it for a smooth walkthrough.

Does anyone know why it loads one version or the other, and not consistently the same version?
In my opinion, this new interface is not a "finished" product and should not be shown to my customers under any circumstances. But it does. Very frustrating.
Post 7 IP   flag post
Gerhard private msg quote post Address this user
@Richierichks But does it save the setting you make. As per the old showcase when you did the Streetfighter hack you could edit a lot of things but it does not get saved.
Post 8 IP   flag post
Gerhard private msg quote post Address this user
@Harrycayman Quote:
Originally Posted by Harrycayman

Does anyone know why it loads one version or the other, and not consistently the same version?
In my opinion, this new interface is not a "finished" product and should not be shown to my customers under any circumstances. But it does. Very frustrating.
think the same team working on the TOS is also working on the new Showcase 🤪
Post 9 IP   flag post
Gerhard private msg quote post Address this user
@Queen_City_3D Thanks, but how do you get rid of the power by matterport? I met with a very large international company, and the one reason they declined Matterport for their stores was the branding and hosting. We are still in talks with them and will maybe head to Europe soon to meet with them. And I think they will also love the new TOS going to get them so excited.
Post 10 IP   flag post
Lukmoorkens private msg quote post Address this user
Is there a way to turn the new showcase beta off on your existing spaces because sometimes they start with it without asking.


Reasons we don't like it yet

The highlight reel
- between the dollhouse snapshots there’s no smooth transition
- there is sometimes a big zoom on a dollhouse snapshot
- Floor plan keeps on turning
- Between the snapshots it turns black

Unfriendly use on a tablet
- Dollhouse with multiple floors is impossible to use.

- you don't see the ceilings anymore


Here are some examples of us.

old showcases
https://my.matterport.com/show/?m=6yDNfbyr8ef&ts=3&qs=1&tourcta=2&hl=0

https://my.matterport.com/show/?m=5uJ4JMmakwe&ts=3&qs=1&tourcta=2&hl=0

new showcase beta
https://my.matterport.com/showcase-beta?m=6yDNfbyr8ef&ts=3&qs=1&tourcta=2&hl=0

https://my.matterport.com/showcase-beta?m=5uJ4JMmakwe&ts=3&qs=1&tourcta=2&hl=0
Post 11 IP   flag post
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
@Lukmoorkens Thanks for showing the comparisons. I didn't have any old ones to compare to but I knew something was different.

Does anyone know if Matterport is aware of the problem and hopefully trying to fix it. If not I would show them these comparisons so they clearly see the issue.
Post 12 IP   flag post
74279 12 12
This topic is archived. Start new topic?