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BlackDollhouseProblem

Weird: Matterport Dollhouse View-All Black6357

DouglasMeyers private msg quote post Address this user
So has anyone run in to this...

My clients computer and his only is OK with the dollhouse view but as soon as he goes in it turns Black anywhere he clicks ?
Again ONLY his computer..
Thanks
Post 1 IP   flag post
Standard
Member
Radie842 private msg quote post Address this user
Give us link . so we can try
Post 2 IP   flag post
DouglasMeyers private msg quote post Address this user
Matterport just got back with me.
But the problem seeing it is it only messes up on my clients computer...
https://my.matterport.com/show/?m=dRr1AMD9ZCe
Post 3 IP   flag post
TrustedPhotoDC private msg quote post Address this user
Maybe time to upgrade that 386 with Windows 95?
Post 4 IP   flag post
DouglasMeyers private msg quote post Address this user
True that... he is a little old school...
Post 5 IP   flag post
tocha private msg quote post Address this user
I think he's answered his own issue if it is truly only on his computer. Probably a graphics card issue. He may want to try updating the driver for his graphics card.
Post 6 IP   flag post
WGAN Forum
Founder
DanSmigrod private msg quote post Address this user
@DouglasMeyers

I could imagine that your client has a super-slow internet connection.

Ask your client to do a www.speedtest.net and report the up/down speed here...

Dan
Post 7 IP   flag post
63829 7 7
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