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3D ShowcaseMarketingMLSProblemZillow

Tours on Zillow have the height shortened6220

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3SixtyNow private msg quote post Address this user
My father-in-law is selling his home in Florida and I created a tour for him to use. Well, my wife went on Zillow this morning to view it on her phone and it's been shortened. So much that you can only see the very bottom of it. Thinking it was her phone I tried mine, it did the same thing. I looked at another tour on Zillow and it was the same. Here is a screenshot.



Anyone else have this problem on Zillow with their mobile devices?
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Radie842 private msg quote post Address this user
Just viewed on my laptop . looks fine
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Radie842 private msg quote post Address this user
Just took it on my phone. Fine there too
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DanSmigrod private msg quote post Address this user
@3SixtyNow

Can you share the Zillow link? That will make it easier for many of us to quickly check it out.

Best,

Dan
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MediaTrends360 private msg quote post Address this user
Please share link to your property
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judysmithre private msg quote post Address this user
My Matterport links work fine on Zillow. Have the agent reload the link to the virtual tour in thier MLS.
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3SixtyNow private msg quote post Address this user
Here is the link. It works fine on my laptop but not my phone.

clickable text

Here is another one that isn't working right on my phone.

clickable text
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MediaTrends360 private msg quote post Address this user
I’m sorry you’re experiencing trouble with your shoot but it looks great on my iPhone 6 Plus and iPad Pro2 10.5 inch. Great Job on the walkthrough. Btw, are you trying to view it in Landscape mode? If so it will shorten the height automatically. However you can sill pan up and down, and look in all directions to view the entire space.
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