Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
Now Available In Georgia
Coming Soon Across the USA
Photographer? Join Free! Register Now
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join Free! Register Now
Last 30 Days: 81,844 Page Views | 11,831 Visitors | 57 New Members
WGAN Knowledge Base | Total Posts: 50,540  |  Total Topics: 7,241
4,157 WGAN Members in 115 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
CUPIX White-Label 3D Tour Player with
CUPIX Director of Sales Scott Anderson
3D ShowcaseMarketingMLSProblemZillow

Tours on Zillow have the height shortened6220

Standard
Member
3SixtyNow private msg quote post Address this user
My father-in-law is selling his home in Florida and I created a tour for him to use. Well, my wife went on Zillow this morning to view it on her phone and it's been shortened. So much that you can only see the very bottom of it. Thinking it was her phone I tried mine, it did the same thing. I looked at another tour on Zillow and it was the same. Here is a screenshot.



Anyone else have this problem on Zillow with their mobile devices?
Post 1 IP   flag post
Standard
Member
Radie842 private msg quote post Address this user
Just viewed on my laptop . looks fine
Post 2 IP   flag post
Standard
Member
Radie842 private msg quote post Address this user
Just took it on my phone. Fine there too
Post 3 IP   flag post
WGAN Forum Founder DanSmigrod private msg quote post Address this user
@3SixtyNow

Can you share the Zillow link? That will make it easier for many of us to quickly check it out.

Best,

Dan
Post 4 IP   flag post
MediaTrends360 private msg quote post Address this user
Please share link to your property
Post 5 IP   flag post
Standard
Member
judysmithre private msg quote post Address this user
My Matterport links work fine on Zillow. Have the agent reload the link to the virtual tour in thier MLS.
Post 6 IP   flag post
Standard
Member
3SixtyNow private msg quote post Address this user
Here is the link. It works fine on my laptop but not my phone.

clickable text

Here is another one that isn't working right on my phone.

clickable text
Post 7 IP   flag post
MediaTrends360 private msg quote post Address this user
I’m sorry you’re experiencing trouble with your shoot but it looks great on my iPhone 6 Plus and iPad Pro2 10.5 inch. Great Job on the walkthrough. Btw, are you trying to view it in Landscape mode? If so it will shorten the height automatically. However you can sill pan up and down, and look in all directions to view the entire space.
Post 8 IP   flag post
51137 8 8
destitute