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BugImage QualitySafariShowcase

Alert for Safari Users|Burnt white showcase6112

LeventeSolczi private msg quote post Address this user
As I pointed out in an earlier post in the "safari" browser, the models are incredibly ugly, the white is completely blown.

Itt a korábbi posztom: clickable text

MY OPINION:

After long correspondence, he finally checked the support and just admitted that others had signaled this error.

Anyway, it's interesting why it was recognized after the 5th letter.

* I think Matterport is not just due to the sale, so look for us to take the camera, but let us know about those mistakes.

* Several days have seen the "Safari" browser error.

* My customers who use MAC are disappointed.

* In my presentations, I'm ashamed and I do not succeed in perfect sales.

HERE IS THE SUPPORT EMAIL:


Matterport-Marcus (Matterport Support)
Jan 10, 10:30 AM PST

Hello again Solczi, It's an issue with the browser itself, we've received this feedback from other customers. It's an Apple issue at this point and worth reaching out to them. I've also made our team aware on this end too, though the processing and spaces are the same and no quality has diminished.

Warm Regards
[redacted]
Matterport Support

New! Subscribe to system status updates at status.matterport.com.

[redacted]
Post 1 IP   flag post
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HarlanHambright private msg quote post Address this user
I am a safari/mac person and have not had this issue.
Post 2 IP   flag post
LeventeSolczi private msg quote post Address this user
I am using it in europe. More friends and clients has the same issue.
Post 3 IP   flag post
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Founder
DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by Metroplex360
Because I think I can fix it.

Please send me a screen capture that shows the tour too bright ...
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Metroplex360 private msg quote post Address this user
@LeventeSolczi

Does this make it look better in Safari 11.0.2?

https://metroplex360.com/safarifix/
Post 5 IP   flag post
Helen private msg quote post Address this user
@Metroplex360 Just tried on my mac that I have a issue with, still blown out
Post 6 IP   flag post
Helen private msg quote post Address this user
@Helen Funny thing is, they are fine on my other Mac and on my MacBook
Post 7 IP   flag post
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Metroplex360 private msg quote post Address this user
Hi Helen, hang with me a moment...

I just added some code -- would you try again on your Mac with the issue and tell me the version number that it tells you? (Should pop-up an alert message)

And then let me know what Browser / Version it says on the ones that work.
Post 8 IP   flag post
Helen private msg quote post Address this user
@Metroplex360 Hi Cris just got back, still blown out and no alert popped up.
Post 9 IP   flag post
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Metroplex360 private msg quote post Address this user
I took off browser detection as I obviously did it wrong.

Simply load the page on an effected computer and let me know if this improves it

The idea would be to create a page that only applies the fix if using the affected versions of Safari. People can copy it, host it wherever, and embed with that.
Post 10 IP   flag post
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Metroplex360 private msg quote post Address this user
I found another glitch... for a rock n roll themed bar, patrons are upset at the music selection.

Post 11 IP   flag post
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Service
JuMP private msg quote post Address this user
I found CSSgram may be work for this issue:
How about the result of "X-pro II"?

Post 12 IP   flag post
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Metroplex360 private msg quote post Address this user
@JuMP - That's essentially what I'm doing -- using SVG Color Matrixes as filters on the embed iframe...
Post 13 IP   flag post
whereareweat private msg quote post Address this user
Don't know if this helps but I tested this on the following MacBook Pro, running high sierra 10.13.3, safari is 11.0.3, Chrome is 64.0.3282.167

http://recordit.co/i9nytWQoTR
There's maybe a slight brightness in safari, but nothing substantial for me IMO.
Post 14 IP   flag post
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JuMP private msg quote post Address this user
We develop a tool to adjust the bright value of Matterport showcase.
Would you please try below link? ( Test under Chrome on Win8.1 only )
http://www.iit3d.com/vMaY4NGr9gvK

Notice: Every time you change the value in control panel please click "Close Controls" to apply the value to screen.

BTW the above link is a standard link that can support any showcase.
For example : if your showcase link is https://my.matterport.com/show/?m=ZY4EhZvCGTj
You can use below link to use our tool:
http://www.iit3d.com/vZY4EhZvCGTj (just add "v" at the head of the Matterport showcase ID).
Here is a compare between original Matterport showcase and adjusted result:
http://www.iit3d.com/img/sharpcomp.jpg

All the framework and code was based on Metroplex360's https://metroplex360.com/safarifix/, thanks to Metroplex360 for the great idea.
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JuMP private msg quote post Address this user
@LeventeSolczi Did the safari brightness issue still exist now?
Do you get any solution?
Thank you.
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