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I received this nice note today from a Brokerage:
"Dan – I’m amazed at the quick response. I filled out an online form on your site about 20 minutes ago and I’ve already received a few emails from you and have a name and contact. Awesome and thank you! [redacted]"
“Companies that try to contact potential customers within an hour of receiving queries are nearly 7 times as likely to have meaningful conversations with key decision makers as firms that try to contact prospects even an hour later. Yet only 37% of companies respond to queries within an hour.” Source: HubSpot
We referred the brokerage to the one Matterport Pro on the Map in her market. We know that speed Matters. Often the first one to get back to a client gets the business. So, as soon as we received the inquiry, I replied to ask a few questions to qualify the lead (even while I was preparing an intro email to the prospect and the one Matterport Pro on the We Get Around Network Find a Pro page.
The first email signals that we are jumping on their inquiry so that they don't seek a Matterport Pro - other than from We Get Around.
Potential leads are one of around 40+ Standard Membership benefits.
While we make it super-easy and super-fast for potential clients to Find a Pro on the WGAN Map, Here are FAQs about how we handle in-bound inquires. ....
About my Matterport Pro Wanted: [In Your City] Thread Posts that you see in the We Get Around Network Forum from time-to-time for the We Get Around Network of Matterport Pros, here are some frequent asked questions:
Q: When do you run these Matterport Pro Wanted posts?
A: When we get a lead (that we have qualified) and do not have a Pro on the WGAN Network Find a Pro Map, we post the details of the project. Once Pros Private Message (PM) me, I qualify them, and then let them know if they Join our Network, I will do a one-on-one intro.
Q: When you get a referral request in a city where you already have one Pro, what do you do?
A: We introduce the potential client to the We Get Around Network member via email and cc the Pro
Q: When you get a referral request in a city where you already have more than one Pro, what do you do?
A: We refer the potential client to the We Get Around Network Find a Pro Map.
Q: If you run a Matterport Pro Wanted notice, do you always find one?
A: Yes. Typically, often within one hour - and typically within with four hours - and occasionally in 24 hours, I receive a PM from one or more in or near that city. On any given day, we have 3-4 times as many viewers of the Forum as we do Members, so it is very rare that we can not locate a Pro.
Q: If you can not locate a Pro, then what?
A: We begin reaching out to Members of the We Get Around Network that are within driving distance.
Q: Can anyone run a Matterport Pro Wanted notice in the Forum?
A: No. The We Get Around Network Forum is sponsored by We Get Around which reserves the exclusive rights to post these notices. (I am the Founder of both the Forum and the the Network.)
Q: You do not post Matterport Pro Wanted notices as frequently as you did in the past. Why not?
A: As the Network Map fills up with Members - the green, blue and purple pins - we get fewer requests for referrals.
Q: Why do you get fewer requests for referrals?
A: Our vision is to make it super-easy and super-fast for potential clients to find a Pro. Thus, the Member profiles are public on the We Get Around Referral Network map. Potential clients find Pros quickly and easily and without having to Contact Us
Q: Can anyone Join the We Get Around Network?
Q: How fast do you make referrals?
A: Nearly all referral requests are filled quickly. We believe that when a prospective buyer needs a Pro, they are ready to buy now. So, that's great for the We Get Around Network Members because they get the intro (or via our Network map) - super-fast.
Q: I am just starting out and do not have examples of Matterport Spaces 3D tours.
A: We provide some or all of these examples of our Matterport Spaces for your website. Details.
Q: Do you like making referrals?
A: Yes. My vision for the Forum - and the We Get Around Network - includes helping Pros get more business. And, it is a lot easier to get business from in-bound leads.
Q: Have you had any Pros cancel their membership?
A: Yes. A few. Some sold their cameras. One joined, but wasn't ready to accept business. We do work hard at generating leads for the We Get Around Network members. Since you can cancel your month-to-month Membership at any time, it's very important that we deliver value to you.
Q: Anything you are surprised about the We Get Around Network?
A: Yes. I am surprised that every member of the Forum does not have a public profile on the We Get Around Network map. What is the lifetime value of one new client for life?
Q: If I Join Now and change my mind, can I cancel?
A: Month-to-Month Network Memberships can be canceled at anytime. Our Pre-paid annual Plans usually have an extra value added in exchange for a commitment for 12 months.
Q: Other benefits of belonging to the We Get Around Network that you do not mention in the Member chart?
A: Yes. Some Members offer one-order/many markets. My vision is that the Network lifts all boats. I explain how our Network will accelerate adoption of Matterport 3D (and VR) Showcases here. Any Pro can source Matterport Pros anywhere.
Plus, we offer your choice of many marketing videos at the bottom of this post - customized with your contact info and company logo:
Q: If I have a client that has has locations in multiple cities, should I receive them to the map?
A: No. Can provide one-order/multiple markets. If you have this opportunity, please PM.
Q: Why don't the We Get Around Network members give you 'shout-out's in the Forum?
A: Let our Member, HelpingaRealtor.com Founder and 3D Photographer Aya Hadden explain (video)
Q: Will you be my best friend forever, if I Join Now?
We Get Around Network
We Get Around Network Forum
We Get Around Atlanta
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