Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 48,887 Page Views | 10,223 Visitors | 39 New Members
WGAN Knowledge Base | Total Posts: 52,681  |  Total Topics: 7,732
4,338 WGAN Members in 118 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel for Power Users with Founder Colin Forte
3D Showcase

MatterTags missing!5380

petefstopuk private msg quote post Address this user
Hi all
I am working with a client adding Mattertags. They are showing in Workshop, but not in browsers. I have published in workshop, refreshed all apps, closed and re opened all apps. Still not showing outside of Workshop. Urgent help needed as client is not happy.
Anybody have any ideas?

Post 1 IP   flag post
DannyBasting private msg quote post Address this user
I had a similar issue a while back. Non of the Mattertag updates where visible after publishing.

For some reason, disabling a scan and publishing it again made the MatterTags show up in browsers. Once that worked I re-enabled the disabled scan and published it again, resulting in a working published model.

It was kind of a strange workaround, but I may work for you as well.

Good luck!
Post 2 IP   flag post
53306 2 2