Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
and Real Estate Agents
thinking about adding 24/7
Open House Virtual Tours

will succeed faster with
Virtual Tour Pro
by Ben Claremont”
— Dan Smigrod, WGAN Founder
Coupon Code WGANVTP
One Order  |  One Quote  |  One Contact
Book Multiple USA Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facillities Management
Last 24 Hours: 763 Unique Visitors
6,657 WGAN Members in 137 Countries
Last 30 Days: 91,973 Page Views | 25,339 Unique Visitors | 145 New Members
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV: Now Playing
MSPs' Class Action Lawsuits Against Matterport
with Tom Zimmerman of Zimmerman Law Offices
WGAN-TV: Coming Up
Live at 5
5 pm EDT (-5 GMT)
Thursday, 13 August 2020
Save the Date WGAN-TV Program Schedule | Need Help? | Podcast

A scan in the wrong place in the Capture app5254

WGAN Forum
DanSmigrod private msg quote post Address this user
Hi All,

While scanning now, a scan ended up in the wrong place in the Capture app.

This can happen occasionally when there is low overlap from the previous scan and/or there is sun or reflection of the sun in the scan.

Best practices is always double check that your scans are where you expect them

If in the wrong place, I delete the scan and then move the camera closer to the previous scan.

Has this happened to you?



Post 1 IP   flag post
Networker private msg quote post Address this user
Oooooooh yes! Scanned an entire empty floor in an office tower and saw the scan was misplaced. Because it never happened to me before I thought it was a "glitch." I proceeded with the final 25 percent of the floor. Sent to be stitched and when I saw it--I freaked!

The first thing I did was go to MUG where I received some excellent advice. Fortunately, I still had the model on the iPad. I returned the next day, deleted the offending scans and rescanned the last part. Of course, the client never knew how I botched it up the first time and was delighted with the final model. Now, anytime that happens, like Dan says, fix it on the spot. Trust us--it's not a glitch. ;c)
Post 2 IP   flag post
mori private msg quote post Address this user
Oh yes - had this issue several times. Especially when scanning big empty spaces and outdoors.

To avoid scanning issues it often helped to totally change position to another spot you scanned already - best a wall or corner place - and start from there to the area you need to scan.

And of course reduce the distance between scan spots in the area where these issues came up.

Another option - if possible - is to place markers or objects, so the cam has something for the orientation.
Post 3 IP   flag post
Dana Point, CA
RPOceanic private msg quote post Address this user
I've noticed this primarily when scanning outdoors w/ wide open spaces and uv interference and am always extra careful in checking scan location when doing so. In this instance- deleting the scan, lowering the tripod, moving closer to an exterior wall as well as decreasing distance between scans has resolved the issue.
Post 4 IP   flag post
74420 4 4
This topic is archived. Start new topic?