Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
Now Available In Georgia
Coming Soon Across the USA
Photographer? Join Free! Register Now
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join Free! Register Now
Last 30 Days: 81,844 Page Views | 11,831 Visitors | 57 New Members
WGAN Knowledge Base | Total Posts: 50,539  |  Total Topics: 7,241
4,157 WGAN Members in 115 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
CUPIX White-Label 3D Tour Player with
CUPIX Director of Sales Scott Anderson
BuyCameraPro2

Pro2 Time to Ship?5243

Standard
Member
CLE3D private msg quote post Address this user
Just curious about how long it took to ship your new Pro2 camera after ordering. We purchased about 2 weeks ago and haven't really heard anything at all from MP. When I emailed to ask, I got passed around to 4 people and then received a super generic response of mid-late August so I was just curious what everyone else's experience has been recently. Thanks!
Post 1 IP   flag post
fullpreview private msg quote post Address this user
@CLE3D - I ordered the Pro2 upgrade on the trade-in program on April 8, 2017 and I just received the the Pro2 yesterday August 16, 2017.... 4 months later. Argggh!

I am sure that the process is faster now, but get don't too anxious. It will arrive and with very little communication from MP.
Post 2 IP   flag post
Standard
Member
fotoguy private msg quote post Address this user
I ordered a new Pro2 the middle of June and had it by July 1. Maybe it was faster because it wasn't a trade-in.
Post 3 IP   flag post
Standard
Member
CLE3D private msg quote post Address this user
@fullpreview That's craziness! Thanks for the input and have you scanned anything yet? Thoughts on differences?

@fotoguy That's not bad at all, definitely excited to do some comparison scans of my own. What have you thought so far?

Did they at least send you guys tracking info when it shipped out?
Post 4 IP   flag post
Standard
Member
fotoguy private msg quote post Address this user
We did not have the Pro1 so I can't tell you the differences. We really like it and have done several scans with it. You can check them out on our website. Just posted a tour last night we did of a $1,400,00.00 house last Friday.

clickable text
Post 5 IP   flag post
fullpreview private msg quote post Address this user
Tracking info yes - 6 days by fedex from CA to FL.

I just got it yesterday - no scan yet, but I am looking forward to seeing additional blue dot suggestions for scan areas that appears to be a new feature of the Pro2.... may save us time with extraneous scans.
Post 6 IP   flag post
Queen_City_3D private msg quote post Address this user
Our took forever to arrive (I actually think they lost the order)... I kept hounding them though and we received it after about 2 months from time of order. Bear in mind, we did a pre-order. I assume it's much faster now.

I do recommend the upgrade for image quality alone.
Post 7 IP   flag post
Standard
Member
Richierichks private msg quote post Address this user
I ordered mine on the upgrade program in June and just got it Tuesday. Tracking said it wouldn't be here until today so it was a nice surprise to get it Tuesday!
Post 8 IP   flag post
Standard
Member
CLE3D private msg quote post Address this user
Ironically enough, the day I post this, I received the tracking number, thanks for everyone's responses!
Post 9 IP   flag post
51136 9 9
destitute