Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 43,433 Page Views | 10,612 Visitors | 61 New Members
WGAN Knowledge Base | Total Posts: 53,265  |  Total Topics: 7,875
4,402 WGAN Members in 118 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
Best Practices Shooting Real Estate Video; and Demo and Discussion

Self inflicted mirror4205

aristepp private msg quote post Address this user

HI All,
This scan turned out OK except for that full length, wall to wall, self imposed wall that the camera interjected on the top floor. If you would please have a look where the green carpet is on the top. You can't miss it. What the heck happened there?

Any thoughts? I can go back.
Post 1 IP   flag post
craigsauer private msg quote post Address this user
I'd try just adjusting a trim mark or window or mirror unrelated to the issue and submit for reprocessing. Sometimes glitches like that go away just by reprocessing.

You should probably also check that all the mirrors you've marked are facing the right way. No reason for one to appear in the middle of the room like that, but a backwards marked mirror could confuse the software.
Post 2 IP   flag post
aristepp private msg quote post Address this user
Very helpful thought, Craig, thank you. This bar is a balcony and mirrors below. That could be it.
Post 3 IP   flag post
StevenHattan private msg quote post Address this user
Just curious...did you see this on your map when scanning? Did it give any indication this was there?

Any time I've experienced 'glitches' it is usually evident on the Map.

Anytime I see something on the Map that is not 'normal' I delete that scan and redo it. If the problem still happens, I delete the scan, scan somewhere else and then go back the place there was an issue. It has always worked from there.
Post 4 IP   flag post
aristepp private msg quote post Address this user
no, I didn't see anything that looked abnormal at all. I am confident that it can be fixed. Has to be my oversight, somewhere.
Post 5 IP   flag post
53894 5 5