Connecting 3D/360° Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content for the 3D/360° Community
Join FREE! 50+ Benefits
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join KoaWare Free! Register Now
Last 30 Days: 49,009 Page Views | 11,932 Visitors | 81 New Members
WGAN Knowledge Base | Total Posts: 60,207  |  Total Topics: 9,313
5,175 WGAN Members in 129 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
Intro 101 to Matterport for Pro Photographers
with Matterport's Jonathan Buckley and Amir Frank
WGAN-TV: Coming Up
Live at 5
5 pm EDT (GMT -5)
Tuesday, 27 August 2019
Add to My Calendar WGAN-TV Program Schedule | Need Help? | All Videos
3D ShowcaseMultiple Floorsproblem

Changing Floors by MP387

Rik private msg quote post Address this user
My last uploads have always the same problem. The first uploads come back fine, but needs some fine tuning for the windows for the dollhouse. After the re-uploads I get showcases back in which MP changes the floors by it self which looks rediculous. My last one even had a half 4th floor and the 3th floor consist of the 3th floor plus the other half of the fourth floor. It really looked stupid. Every time I do a re upload, I get something else back. It is never consistent. I can't rely one my changes I make, it feels like gambling, hoping for the best, which is not professional. Any one else who experienced this problem, and what to do.

Thanks Rik
Post 1 IP   flag post
JohnBecker private msg quote post Address this user
That's an internal Matterport issue, Rik. Nothing we can do about it. They are aware of the problem and are working on it.
Post 2 IP   flag post
Rik private msg quote post Address this user
Hope they solve this pretty soon, cause the dollhouse is the only difference with Toursler. And me and my clients love the dollhouse if it is right.
Post 3 IP   flag post
NoRC private msg quote post Address this user
Has there been any progress on this?

I ask as we have the same issue, level 1 & 2 are mixed together along with the ground floor. No matter how we group the scans in the app the process is the same.





You can see it and the other oddities in this URL.

https://my.matterport.com/show/?m=wi5JDNsiTH8
Post 4 IP   flag post
60947 4 4
This topic is archived. Start new topic?
destitute