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Help - new model not uploading3844

tomasdunbar private msg quote post Address this user
Anyone else having this problem. A new model I completed today wont upload. Tried uploading an older one and no issues. updated eveything as it says and still no luck. Anyone have any advice?
Post 1 IP   flag post
DanSmigrod private msg quote post Address this user

Try making one small change in trim and upload again.

Post 2 IP   flag post
tomasdunbar private msg quote post Address this user
@DanSmigrod tried it a few times and no change. Wil try ringing their support line maybe
Post 3 IP   flag post
tomasdunbar private msg quote post Address this user
no answer. It said it uploaded but might be missing scans. This was 6 hours ago and it says it is still processing in my matterport account
Post 4 IP   flag post
KennyBPhotography private msg quote post Address this user
Any luck with your issue tomasdunbar?
Post 5 IP   flag post
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