Matterport 3D Tour Pros  |  Google Street View Pros  |  Real Estate Agents  |  3rd Party Service Providers
Should I buy a Camera? Quiz How Much to Start 3D Tour Business? Calculate How Much Can I Make as a Pro? Calculate Win More Listings? Calculate
Option #1
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
Option #2
Book a Matterport Pro in 60 Seconds
Now Available In Georgia
Coming Soon Across the USA
Photographer? Join Free! Register Now
We Get Around Network Instant Booking Service
Powered byKoaWare
Matterport Service Provider (USA)? Join Free! Register Now
Last 30 Days: 50,248 Page Views | 10,950 Visitors | 84 New Members
WGAN Knowledge Base | Total Posts: 51,377  |  Total Topics: 7,414
4,246 WGAN Members in 117 Countries
We Get Around Network Forum
WGAN Training Academy (Learn more)
WGAN-TV Channel
WP3D Models WordPress Plugin Developer Ross
Peterson and MPEmbed Developer Chris Hickman
We Get Around Network Instant Booking Service  |  Powered by KoaWare
Photographer? Join Free! Register Here  |  Coming Soon Across the USA
NavigationScan

Need Help, why can not Enter this Room!!!3824

abalkhail private msg quote post Address this user
Hi,

This scan is from my city museum first floor,

There is a problem with the scan or what,
if you go out from the room where you start you can not come back through the door!!!

any solutions?

clickable text

best regards
Abdullah
Post 1 IP   flag post
sandyswiss private msg quote post Address this user
Hi Abdullah,
maybe your start location is in that room, but you have hidden the scans from that room, so you cannot go back afterwards?
Best regards
Sandra
Post 2 IP   flag post
3rd Party
Service
JonJ private msg quote post Address this user
There is an artifact in the doorway because you scanned outside of the room with the door shut. You will have to either reshoot with the door open or trim out the doorway in the capture app and re-upload.
Post 3 IP   flag post
GarySnyder private msg quote post Address this user
Hi Abdullah

The only thing I can think of is you open the door too late and that is why you can't pass through the opening into the room in question. One other strange thing is when you leave the room you don't move to the next scan point which is just outside the room but you move quite a ways to a SP that's some SP's away, I'm not sure why that is.
Post 4 IP   flag post
3rd Party
Service
JonJ private msg quote post Address this user
Gary,
The artifact in the doorway is acting like a wall. And the SP just outside the door is behind that "wall". So, when you leave the room ,you are taken to the next SP in line of sight.
Post 5 IP   flag post
abalkhail private msg quote post Address this user
@JonJ thank you very much،
its woking now with no problems.

what I did is trim out the doorway.

clickable text



best regards
Abdullah
Post 6 IP   flag post
51980 6 6
destitute