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AdvicebugScans

Problems with a Matterport scan3746

grmngrl private msg quote post Address this user



I did a re-scan this morning. During scanning I experienced a black rectangle appearing not showing the scans sometimes. ( lower left black car) Then I noticed that same area appearing on the other side not showing any scan points.
I have uploaded the model and it hasn't finished processing yet, but was wondering if anybody had the same issue before.
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Chemistrydoc private msg quote post Address this user
Yes - I have.
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grmngrl private msg quote post Address this user
@Chemistrydoc and? What did it do to your model? What did you do? Thanks.
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Chemistrydoc private msg quote post Address this user
In one case, it so distorted the view of what was on my iPad that I didn't trust uploading it; I rescanned with different lighting and it didn't reappear. In the second case, it seemed to take a corner off a room; I uploaded anyway and it came out fine.

To the Matterport folks reading this, could you please write a technical bulletin about this and what to do?

BTW is that Barker Motors in Peoria, IL??
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grmngrl private msg quote post Address this user
@Chemistrydoc thank you. No it is not in Peoria they are in Bloomington.
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Chemistrydoc private msg quote post Address this user
My hometown!
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grmngrl private msg quote post Address this user
@Chemistrydoc Where are you now.
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Chemistrydoc private msg quote post Address this user
Northern Gulf Coast
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55323 8 8
destitute