Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
and Real Estate Agents
thinking about adding 24/7
Open House Virtual Tours

will succeed faster with
Virtual Tour Pro
by Ben Claremont”
— Dan Smigrod, WGAN Founder
Coupon Code WGANVTP
One Order  |  One Quote  |  One Contact
Book Multiple USA Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facillities Management
Last 24 Hours: 1,180 Unique Visitors
6,487 WGAN Members in 136 Countries
Last 30 Days: 105,965 Page Views | 28,264 Unique Visitors | 167 New Members
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV: Now Playing
High Resolution, Buttery Smooth Videos
Create from Matterport Highlights Reels
Virtual Tour Pro Course
by Ben Claremont
To save 15 Percent, use
Coupon Code: WGANVTP
More Info on Virtual Tour Pro WGAN-TV Program Schedule | Need Help? | Podcast
CameraCapture AppFirmware

Current Matterport Firmware Version?3558

BenedicteDamm private msg quote post Address this user
Hi guys

happy new year to you all Havent been scanning a while, and cannot find the latest firmware version number... have looked thru the forum but am unsure if I'm finding the latest version as all I'm finding is months old discussions.

have a great day
Post 1 IP   flag post
Chadcloses private msg quote post Address this user
2.2.1 (461.13694) is the most current. However, when you open the Capture app it downloads automatically, but gives you no indication that it's doing it or that it's done. So just wait about 15-30 min then shut the app down turn on your camera and restart your app. You should see the display on the Camera installing the update.

Post 2 IP   flag post
WGAN Forum
DanSmigrod private msg quote post Address this user
Originally Posted by @Chadcloses
... However, when you open the Capture app it downloads automatically ...

It would be nice if the Capture app let us know this is happening.

If you ever get to a job and you get the firmware update notice – as we have - here's how I suggest you change your workflow.

1. If you do not use Matterport Capture app daily, before your next job, pair your iPad with the Matterport Camera for 30 minutes.
2. Restart the Camera and iPad.
3. See if a new Firmware update is ready

Note: As much as I would like the benefits of a new firmware update, I always wait 30 days before accepting a new firmware update to mitigate my angst that the update may create new problems.
Post 3 IP   flag post
72779 3 3
This topic is archived. Start new topic?