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New Player/Viewer Launches a New Tab30

GarySnyder private msg quote post Address this user
Sense the the new player was launched 2 weeks ago all of my embedded links now launch into a new tab and this is no good for our customers.

I've noticed on some of the members sites that they have been able launch a scan and it plays within the page it was launched in.

Do I need to add additional code to the embedded link which Matterport supplies us?

Thanks in advance for your help on this matter.

Gary
Post 1 IP   flag post
Tim private msg quote post Address this user
We only realised this yesterday too and our programmer thought he had made an error somewhere. Not ideal...we too only worked out it must have happened at last update.
Post 2 IP   flag post
GarySnyder private msg quote post Address this user
Thanks ticketyview. I'm glad it's not just me who was having this problem. Hopefully Matterport will get back to me with an answer as I sent off and email to Scott detailing the exact issue.
Post 3 IP   flag post
Tim private msg quote post Address this user
Yeah, I emailed Scott too.

"Hello Tim,

Can you tell me (ideally, send me URLs too) so I can see this behavior? I've done a few simple tests (embed code on an otherwise empty HTML page), and it seems to behave normally. That said, as few others have noticed this too, so it seems unlikely that it's all coincidental.

-Scott"

He's obviously referring to us.

Scott and Matterport have a ton on their plate at the moment but it's cool to see they appreciate the feedback.

This forum is proving a very useful tool.
Post 4 IP   flag post
GarySnyder private msg quote post Address this user
Yes, your right. I'm so glad that it's here as there is no other place to turn to at the moment if we run into problems with Matterport technology.
Post 5 IP   flag post
GarySnyder private msg quote post Address this user
Just received this email from Scott

Gary, good news!

I've just heard from engineering that, yes, there was a behavior change -- and yes, they're working on fixing it with a push hopefully released in the next day or two.

Sorry about the confusion,

-Scott
Post 6 IP   flag post
GarySnyder private msg quote post Address this user
Great news, the viewer is now behaving correctly
Post 7 IP   flag post
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