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3D ShowcasebugFloors

Separating Floors: Scans on Wrong Floor231

BrettMtn private msg quote post Address this user
I did a scan yesterday and had to rescan the basement before leaving because I scanned the first time with only the finished areas visible and then the agent decided it would be good to see the unfinished areas as well. I created a new floor and did the scan again with the doors to the unfinished areas open. Everything seemed fine onsite. Before uploading, I duplicated the scan and deleted the basement that I scanned originally leaving just the correct version with the unfinished areas. This showed 3 floors in capture, upstairs, main floor and basement(version2). Once the scan processed however, it shows the whole house, but the basement scans were added to the main floor, not on their own floor. Has anyone else experienced this? Any suggestions on how to get it to separate out the basement? Workshop shows 3 floors as well, just not in the showcase. Here's the scan:

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Glenda private msg quote post Address this user
Every now and then, a model will show a portion of a floor on the wrong level. When that happens, I just make a tiny change (enough to allow a new upload) then upload and re-process. It usually takes care of the problem.
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BrettMtn private msg quote post Address this user
Thanks @glenda that worked!
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Glenda private msg quote post Address this user
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