Connecting 3D/360° Virtual Tour Buyers to Service Providers powered by
the Most In-Depth, Relevant and Up-to-Date Content and Training for the 3D/360° Community
Join FREE! 50+ Benefits
Find a 3D Tour Photographer Map
We Get Around Network Find a Pro Service
Matterport Service Provider? Join We Get Around Network
and Real Estate Agents
thinking about adding 24/7
Open House Virtual Tours

will succeed faster with
Virtual Tour Pro
by Ben Claremont”
— Dan Smigrod, WGAN Founder
Coupon Code WGANVTP
One Order  |  One Quote  |  One Contact
Book Multiple USA Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facillities Management
Last 24 Hours: 1,529 Unique Visitors
6,326 WGAN Members in 136 Countries
Last 30 Days: 124,294 Page Views | 31,298 Unique Visitors | 181 New Members
We Get Around Network Forum
WGAN-TV Training U in Matterport
WGAN-TV: Now Playing
Show & Tour Property Websites and S&T
Project Delivery Demo with Josh Mais
WGAN-TV: Coming Up
Live at 5
5 pm EDT (GMT -5)
Thursday, June 18, 2020
Save the Date WGAN-TV Program Schedule | Need Help? | Podcast
AdviceCapture 2.xproblemScanTrim

First Complete Test Scan 5000+ sq ft225

EscapeVelocity private msg quote post Address this user
I finally got my camera and then had to wait several days for my schedule to open up to try it. Comments are welcome but I'm really hoping for some explanations and guidance.

The dining room chandelier is torn at the top in most of the scans around the area also parts of the dining table show similar issues. The kitchen light and island counter top show the same issues.


I tried doing some outside patio sweeps but it was too bright I think. You can't go out the door to the patio but instead have to hit the circle on the far right of the door to go outside. Once outside you can go back inside without any problem.

What did I do wrong?

And finally - the trim tool sucks! Why is it when you make a line active you move the non-active trim line near it? UGH!!

FYI the model will only be up for a little while. I was allowed to do this but only as a test.
Post 1 IP   flag post
EscapeVelocity private msg quote post Address this user
Support responded that there's a bug in the trim tool. Engineering is going to look into the tearing issue.
Post 2 IP   flag post
71391 2 2
This topic is archived. Start new topic?