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3D ShowcaseBugProblems

Is there a Bug in the floor plan view for multi-story scans?15344

New Orleans, LA
vgarcia private msg quote post Address this user
Hi
A client noticed today that if they go to the floor plan view of a 2 floor building,
- click to view only view floor 1
- click anywhere on the floor plan,
instead of it switching to walk mode on 1st floor, it shows floor 2 of the building.

so essentially, from floor plan view you are not able to click into walk mode directly for the 1st floor.

---please note that this is for a building which has the same footprint for both floors.--

If floor 1 has a wider footprint than floor 2, clicking on the non matching of F1 area will take you to floor 1

It works ok from 3d dollhouse.

Can anyone confirm this on one of your models?

thanks

Victor
Post 1 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@vgarcia

Can you share:

1. Matterport tour URL?
2. Mini-map showing all floor scan points?

With these two visuals, it is likely that we can help you trouble-shoot.

I would get a ticket started with Matterport Support too.

Dan
Post 2 IP   flag post
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