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360BrokenCamerasPro2ProblemsReal EstateTipsUrgent

URGENT: I get broken diagonal lines win my scans14629

MolinaPhoto private msg quote post Address this user
Hello! I’m using a Matterport Pro2 and it started to scan broken diagonal lines. Straight lines are good but for some reason diagonal lines come out broken up? Has anyone had this issue or know of anything that can be done beside sending it in for repair?

Post 1 IP   flag post
Axis360Media private msg quote post Address this user
This is common. It’s called a parallax. The cause is being too close to rectilinear features like railings. Move the camera further away, and add lots of scan positions. Still, for some users it’s not always able to be fixed.
Post 2 IP   flag post
WGAN Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
Are you starting out with the camera pointing at the stairs? Sometimes that helps.
Post 3 IP   flag post
Frisco, Texas
Metroplex360 private msg quote post Address this user
As stated by Axis360Media, this is due to parallax error. The photographic lens on the camera does not remain perfectly centered as the camera spins and it's not a fisheye... For this reason, you will commonly get this issue on staircases or if you scan inside a door jamb.

Does your client care? Most people don't notice, but if it is mission critical, there is a simple solution.

Use a Ricoh Theta Z1 and rescan this area with it 😁. Quality won't be on par with the Pro2, but the trade off might be worth it. There's no parallax error.
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WGAN Forum
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Atlanta, Georgia
DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Metroplex360
Use a Ricoh Theta Z1 and rescan this area with it . Quality won't be on par with the Pro2, but the trade off might be worth it. There's no parallax error.


Excellent solutions!

I would add to that, if you need to order floor plans from Matterport, duplicate the model that includes Ricoh Theta Z1 "scans" and then delete the Ricoh Theta Z1 shot "scans" (because Matterport will not create floor plans that include 360s shot with a 360 1-click camera.

Dan
Post 5 IP   flag post
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